Bad audio when transferring footage from SVHS-C camcorder to computer

[VegasDave]

I have a JVC GR-SXM527U SVHS-C camcorder. It has a mono audio RCA output jack. When I try to transfer home movie footage from a VHS-C tape -- using the camcorder-- to my PC, the resulting audio is bad; it's extremely flat and there are no ambient sounds. I'm using a ClearClick VHS2DVD Wizard USB video capture device and software in this process. My PC is Windows 11. The source tape is fine and sounds great when I simply play it back on the camcorder. I use a "Y" splitter to try and compensate for mono video going into a stereo capture device. I would appreciate any help on this.

[dellsam34]

ClearClick could be your problem especially if using the supplied capture app.

[jagabo]

Make sure you're set up to capture audio at 48KHz, 16 bit, stereo, with no compression.

[lordsmurf]

ClearClick earned the nickname "ClickCrap".

It's an overpriced POS, really nothing more than a fancy Easycap (aka Easycrap).

[VegasDave]

I can control the overall audio levels with a slider, but there isn't much I can do insofar as the separate, individual ClearClick audio settings. The only settings that can be adjusted are "Pin Line Input Mix" (whatever that is) and "Master Input Mix." Each of these has a slider.

[dellsam34]

Try using Vdub or AmarecTV capture apps.

[lordsmurf]

Try using Vdub or AmarecTV capture apps.

I don't think it works outside the included junkware.

[dellsam34]

It's part of the troubleshooting steps, just to isolate the capture software as not being the culprit.

[The_Doman]

Also try a another source with good audio to test if this gives better audio quality capture.
Because the camcorder only uses basic linear mono audio, it will never be that great.
To be sure check without any splitter cabling.

[timtape]

Hi VegasDave, any chance of uploading an audio sample so we can hear the problem you're hearing?

[VegasDave]

Hi VegasDave, any chance of uploading an audio sample so we can hear the problem you're hearing?

Hi, I've been trying to upload a video file that illustrates the audio problem, but I keep getting an "invalid file" message. I've tried several different clips and keep getting the same message.

[davexnet]

Hi VegasDave, any chance of uploading an audio sample so we can hear the problem you're hearing?

Hi, I've been trying to upload a video file that illustrates the audio problem, but I keep getting an "invalid file" message. I've tried several different clips and keep getting the same message.

You have to make sure the file has an extension the site recognizes, and it's less the 500MB

[timtape]

Hi VegasDave, which types of file have you been trying to upload?

[VegasDave]

Hi VegasDave, which types of file have you been trying to upload?

It's an mpeg file.