xmedia recode subtitle issue

[Kracov]

Okay, so I had issues with AVC last time. This time Xmedia Recode won't even burn-in the subtitles. The videos seem to convert just fine, mp4 to mp4. I can play the videos. I'm not sure why this problem just popped up. Does Xmedia use ffmpeg that's stored somewhere in the Windows folders? Or does it use its own?

[ProWo]

Write exactly what is not working and post a mediainfo report (text mode) of your video here.

[Kracov]

subtitles won't burn-in.

General
Complete name                            : C:\Users\kraco\Onedrive\Desktop\The.Running.Man.1987.720p.BluRay.x264-[YTS.AM]_1.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 1 020 MiB
Duration                                 : 1 h 40 min
Overall bit rate                         : 1 416 kb/s
Frame rate                               : 23.976 FPS
Encoded date                             : 2023-09-08 12:26:50 UTC
Tagged date                              : 2023-09-08 12:26:50 UTC
Writing application                      : Lavf59.30.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L4
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 1 h 40 min
Bit rate                                 : 1 300 kb/s
Maximum bit rate                         : 2 400 kb/s
Width                                    : 712 pixels
Height                                   : 400 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.190
Stream size                              : 924 MiB (91%)
Writing library                          : x264 core 164 r3085
Encoding settings                        : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x1:0x131 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=0 / weightb=1 / open_gop=0 / weightp=2 / keyint=239 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=abr / mbtree=1 / bitrate=1300 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=69 / qpstep=4 / vbv_maxrate=2400 / vbv_bufsize=24000 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=3:1.00
Encoded date                             : 2023-09-08 12:26:50 UTC
Tagged date                              : 2023-09-08 12:26:50 UTC
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 1 h 40 min
Source duration                          : 1 h 40 min
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 92.2 MiB (9%)
Source stream size                       : 92.2 MiB (9%)
Default                                  : Yes
Alternate group                          : 1
Encoded date                             : 2023-09-08 12:26:50 UTC
Tagged date                              : 2023-09-08 12:26:50 UTC

[davexnet]

To burn in subs using XMR, do not import the subs from the subtitle tab,
instead load the subtitle filter on the filters/preview tab and load the external subs from there

[Kracov]

That's exactly what I did. I even did it 3 times with 2 different videos.

[davexnet]

That's exactly what I did. I even did it 3 times with 2 different videos.

Did you end up with soft subs instead?

[Kracov]

no, and besides MP4s can't use soft subtitles, I don't think.

[davexnet]

no, and besides MP4s can't use soft subtitles, I don't think.

They can, it gets converted to timed text. So you should atleast have got that

General
Complete name                            : C:\Users\davex\Videos\Connected (short 720p).mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 42.9 MiB
Duration                                 : 5 min 17 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 133 kb/s
Frame rate                               : 23.976 FPS
Encoded date                             : 2016-08-15 12:10:56 UTC
Tagged date                              : 2016-08-15 12:10:56 UTC
Writing application                      : Lavf60.11.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L3
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 5 min 17 s
Bit rate                                 : 938 kb/s
Maximum bit rate                         : 2 400 kb/s
Width                                    : 720 pixels
Height                                   : 406 pixels
Display aspect ratio                     : 16:9
Original display aspect ratio            : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.134
Stream size                              : 35.5 MiB (83%)
Writing library                          : x264 core 164 r3106
Encoding settings                        : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x1:0x131 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=0 / weightb=1 / open_gop=0 / weightp=2 / keyint=239 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc=cqp / mbtree=0 / qp=20 / ip_ratio=1.40 / pb_ratio=1.30 / aq=0
Encoded date                             : 2016-08-15 12:10:56 UTC
Tagged date                              : 2016-08-15 12:10:56 UTC
Codec configuration box                  : avcC

ID                                       : 3
Format                                   : Timed Text
Muxing mode                              : sbtl
Codec ID                                 : tx3g
Duration                                 : 4 min 58 s
Bit rate mode                            : Variable
Bit rate                                 : 43 b/s
Frame rate                               : 0.299 FPS
Stream size                              : 1.58 KiB (0%)
Title                                    : 0
Default                                  : Yes
Forced                                   : No
Alternate group                          : 3
Encoded date                             : 2016-08-15 12:10:56 UTC
Tagged date                              : 2016-08-15 12:10:56 UTC
Count of events                          : 44

[Kracov]

I must have selected the wrong thing or something. But the subtitles were not in the list when I viewed it with MPC BE. I'm not sure what to do.

[davexnet]

Use mediainfo in text view to see all the file details.
If you're interested in solving it post a screen shot of each of the tabs

[Kracov]

what tabs? There's just File, View, Options at the top, and the left column isn't much different.

But I have tried a newer version of XMR last night and that works properly. It just seems like AVC and XMR work at first but then over time they stop working properly. Maybe somehow my computer is messing with how these programs function.