PC cant close after installing a PCI card

[kardinalios]

Hello again from Greece.

So...i bought a PCI capture card...
Its ezcap 342B Live Gamer RAW.

I works fine with POT Player...but...since i install the card the pc dont shut down.
I press "Finish" i press the power button...and the pc reboots again.
Cant close it.
They only way to close it is to press the full power button next the electric cable behind the pc.

Try to find a solution in web...nothing...I contact with email to the mechanic of Ezcap, he told me to send him a picture of what my pc is doing...I told him
"its rebooting" !
The drivers of the card are for windows 7...maybe thats the problem, but i dont know what to do...

Any other guy with same problem in the past?

[october262]

Hello again from Greece.

So...i bought a PCI capture card...
Its ezcap 342B Live Gamer RAW.

I works fine with POT Player...but...since i install the card the pc dont shut down.
I press "Finish" i press the power button...and the pc reboots again.
Cant close it.
They only way to close it is to press the full power button next the electric cable behind the pc.

Try to find a solution in web...nothing...I contact with email to the mechanic of Ezcap, he told me to send him a picture of what my pc is doing...I told him
"its rebooting" !
The drivers of the card are for windows 7...maybe thats the problem, but i dont know what to do...

Any other guy with same problem in the past?

does holding the power button not shut the PC down ??

[kardinalios]

does holding the power button not shut the PC down ??

Closes and reboots ...

[october262]

does holding the power button not shut the PC down ??

Closes and reboots ...

look up the model of the card and try reading the manual - https://www.ezcap.com/index.php/support/download.html

[kardinalios]

Tnks but already saw that...Didnt says anything to help

[themaster1]

try to put it in another pci slot if you can

[kardinalios]

Its only one. I removed the card, the pc turned off, at last...

[sophisticles]

The cause is an electrical short when the card is installed, that card is a PCIe not PCI. Does your computer have a PCIe slot? My guess is No, because you indicated that it only has one slot, so i am guessing it's an old computer.

[kardinalios]

I made a change to Power Managment in BIOS and it worked.
Thanks ppl.