CleverGet Video Downloader

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I am just wondering if any member here had experience with CleverGet Video Downloader.
I used their trial software and although they gave only 3 downloads, I was happy with it streaming from a website in Spain (Using VPN). So I paid for the full version and it worked great for two days and then it stopped. Their support didn't find a solution over 10 days.
As they mentioned 30 days refund at the time I paid, I asked for a refund but they told me the problem is with YouTube not their software. Needless to say, I didn't buy a YouTube downloader but a Video Downloader with a list of many sites that it is supposed to work with.
Other downloaders like TubeDigger works fine so the problem is not coming from the streaming site.
I tried to reinstall the original software from the link that I received with the welcome email, but as soon as I install it, it forces a patch install which might be the culprit.

[naim2007]

So stupid thing that you paid for trash. hhhhh
There is already crack and hook for both SF & CVD.
StreamFab better then CleverGet anyway...

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CleverGet honored their 30 Days money back guarantee. I am still waiting for the refund but it should come soon. They offered to exchange the Video Downloader with another software with the same price tag, but I didn't find anything interesting.
The Video Downloader when it worked was really fast compared to StreamFab similar software, because it uses the GPU.