JAKSTA ~ kaput?

[clemenzina]

Following Jaksta Media Recorder (JMR) version 7, which had continued the version naming after 4,5,6, suddenly a new format = JMR 2022. New installation required. It worked fine. Then suddenly JMR 2023 was released and worked anything but "fine", it didn't work at all, plus "license number not recognised" but Jaksta licenses are supposed to be lifetime.

Many of us posted on JMR Support but there's been no response, and now the Support forum is not functional. Screenshots attached.

I wonder if anyone has inside info on what has happened to this company?


[Attachment 71212 - Click to enlarge]

[Attachment 71213 - Click to enlarge]

[karen534634337]

i don't trust him i think someone else took over and is running the show, i don't trust the 2023 version either . its shady. i'm looking for a good alternative to jaksta now

[clemenzina]

i don't trust him i think someone else took over and is running the show, i don't trust the 2023 version either . its shady. i'm looking for a good alternative to jaksta now

Please post here if you find one.

I've checked (Applian) Replay, which I believe is identical to Jaksta, and they too are now offering a 2023 version, and I can't find active user input in their Support area, only FAQ/Tutorial type posts.

If Jaksta 2022 stops working, I am in deep, deep trouble

[DB83]

I am an occasional Jaksta user. When I first acquired it, it was good. But on subsequent upgrades - and I have not upgraded since 7 - it became less useful. Many videos could not be downloaded (not their fault but, as you now find out, upgrades can 'kill' your licence). But they are not alone in this practice. 'Lifetime' for them does not mean your life but when they decide to put the old versions out to grass.

Now I use TubeDigger more often. Again, it does not grab all streams but is still more adept for my purpose.


But, if you are merely downloading content, maybe you should consider programs such as YT-dlp. It is command-line but there are several GUIs available.

[karen534634337]

if he wants people to buy another license be honest and explain , tell people what you want , i would be upset but i would still do it because i still like the program, he doesn't even have release notes on the new version it sure doesn't work on stripchat still

[karen534634337]

EXISTING LICENSE HOLDERS
If you have purchased your Jaksta Media Recorder for Windows license key within the past 12 months, installing this file gives you the latest unrestricted version: 2023.5.24.5. If you need to purchase a new license key

[DB83]

12 months prior is hardly 'lifetime'

My case rests with this.


As to the non-access with specific sites, these programs will NEVER guarantee access. What I found is that older versions accessed specific sites. Yet there was a time embargo that if you exceeded that, despite what the program told ya, nothing beyond that was recorded. The only alternative was to use a program that recorded the screen rather than the stream. I also noticed that the DVR claims only to work with a browser other than the Chrome built in to that version. Yet that only applies to Win10/11. Users with older OS are effectively discarded. But why ? Surely a program should recognise that not all users feel that they should upgrade. There is enough 'pressure' on typical users to upgrade without software co's doing the same.

[clemenzina]

EXISTING LICENSE HOLDERS
If you have purchased your Jaksta Media Recorder for Windows license key within the past 12 months, installing this file gives you the latest unrestricted version: 2023.5.24.5. If you need to purchase a new license key

Huh! I have 3 licences but all purchased years ago.

BTW, the Support thread is now visible and has links to comment or ask a new question, I haven't tried posting to it.

[DB83]

Even posting to the support thread is not gonna change anything.

Sure you can complain. Maybe, as a long-time user, you can get a discount for a new licence (which, itself, could expire some time down the road).


But, at the end of the day, the s/w co makes the rules. Whether you like them or not. And they often work to the premise that we offer something that other services can not. You wanna the features now offered then pay up !!!!


Sure. It alienates the long-time licensee. But their target is the new acquirer. No money is to be made from the old. Which, itself, strangles development in what is a rapidly changing envoirement.


Maybe a pure subscription model that other companies have adopted would be the answer.