Thanks to you in advance if you read this. First of all, I love using this program (format factory 3.5), this is the one program that I know converts using 12 bits and the quality I obtain in avi video conversion is the best of the programs I've used. The program is being constantly updated but the following versions of it use 24 bits, those versions are quicker but the quality is lost, that's why I continue using the old version 3.5. My problem is that I changed my computer for a more powerful one, I'm using the same windows as the old one, but when I convert, the audio and the video of the resulting file don't match, there's a light difference between them. If anyone has had the same issue I'd appreciate their opinions.