New U8HQ TV

[djur0]

Hello,

i have just bought the Hisense U8HQ TV. When i want to watch movie from USB it says unsupported format. I have checked and the codec of the video is Xvid/Divx (.avi). I then checked the TV for support and of course it doesn't support this codec. I have tried with some video converters but the quality is even worse...

Is there any way that i can change the codec without messing up the quality? Is there any way to do this ?

Best regards

[jagabo]

There are many programs that can re-encode with a number of different codecs. When using lossy codecs you will always lose a little quality. But the loss can be so little you can't tell upon normal viewing. What video and audio codecs does the TV support?

<edit>

According to the manual

https://assets.hisense-usa.com/assets/ProductDownloads/449/aa9666a84e/U8H-User-manual-1.pdf

the TV supports MPEG4 (AKA MPEG 4 part 2 - which is what Xvid and Divx are) in AVI. It may be the audio that's causing problems (the manual doesn't show support for AC3, for example). Or it may not support the settings that were used (not all MPEG4 features are supported by all devices, typically problematic are GMC and QPEL).

</edit>

[djur0]

Hello,

i Will check the audio codec, but i don't think this is the problem. I have used some converter to re-encode it with h264 codec and the video was playable on tv(without modifying the audio codec). The file was much smaller and so therefore the quality also (the original file is around 2 GB, the file that i got after conversion was around 300mb).

What is the best program to get all information from the specific movie file (all codecs, and other information that is useful, so i can post them here).

Best regards

[jagabo]

MediaInfo is the best "info" program with a GUI. Post the "text" view details. It will show GMC and QPEL settings.

For conversion to h.264 (and keeping the audio unchanged) you can use Handbrake.

You can increase the quality of your h.264 encoding by specifying a higher bitrate or a lower CRF value. And slower encoder settings generally give higher quality too. For example, switching from x264's veryfast preset to the slow preset will be visibly better.

[Santiago]

When my videos are completed(H.264 in Adobe Premiere) I always run them through HandBrake. I put the USB flash drive in my Blu-ray player. Easier than trying to insert the flash drive in the back of my tv's. I have not encountered any problems playing from a flash drive. My experience with HandBrake is no noticeable difference in the video quality.

[djur0]

Hello,

This is the text view:

General
Complete name : D:\Torrent download\Filmi\Watcher.2022.SLOSubs.BRRip.XviD-DrSi\Watcher.2022.SLOSubs.BRRip.XviD-DrSi.avi
Format : AVI
Format/Info : Audio Video Interleave
Format profile : OpenDML
File size : 2.30 GiB
Duration : 1 h 36 min
Overall bit rate : 3 426 kb/s
Writing application : VirtualDubMod 1.5.10.2 (build 2542/release)
Writing library : VirtualDubMod build 2542/release

Video
ID : 0
Format : AVC
Format/Info : Advanced Video Codec
Codec ID : H264
Duration : 1 h 36 min
Bit rate : 2 967 kb/s
Width : 720 pixels
Height : 360 pixels
Display aspect ratio : 2.000
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bits/(Pixel*Frame) : 0.477
Stream size : 1.99 GiB (87%)

Audio
ID : 1
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : 2000
Duration : 1 h 36 min
Bit rate mode : Constant
Bit rate : 448 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 308 MiB (13%)
Alignment : Split across interleaves
Interleave, duration : 42 ms (1.00 video frame)
Interleave, preload duration : 500 ms
Service kind : Complete Main

Can you see from this why the Hisense TV says format not recognized ? I see that it has AC3 codecs, but what i have found it does support it:


[Attachment 67538 - Click to enlarge]

[Cornucopia]

None of those listed say AVC or H264. MPEG4 SP and MPEG4 ASP are mpeg4 part2 codec (aka dvix/xvid) not mpeg4 part10 (avc/h264).

If you have a file that you think is avc that is playable on that device, you should run it through mediainfo to see what it truly is, or what other particulars might be unique to it, and post that readout here. Otherwise, I would say you were mistaken.


Scott

[jagabo]

Many devices cannot play AVC (h.264, MPEG 4 part 10) in an AVI container. Remux to MKV or MP4.

What country are you in? From what I've read HiSense TVs in different countries are different. That list of supported containers and codecs I linked to earlier says:

Due to differences in programming tools and other factors, some of the file formats that are listed may not be
supported. The listed formats may not be supported depending on the model."

[Attachment 67539 - Click to enlarge]

And the list goes on for a few more pages. The list is very different the the one you quoted. I got my link from the hisense-usa.com web site. It's hard to believe any modern TV with a built in media player wouldn't support h.264. That's the common video codec now.

[aedipuss]

not to mention it, but the only 2 resolutions allowed by your chart are 768x576 and 1920x1080. 720x360 just doesn't cut it. besides you are asking for help with an obviously illegal download... no one should have helped. ooops.

[johns0]

djur0,please do not ask for help on illegally obtained videos,this is against forum rules,this thread is closed.