I don't know what's wrong with it. No matter what video I open with it, no matter where I try saving the PNG or what I name it, no matter what options I select, I always get the same error message. Cannot create, cannot create, cannot create. I don't know what info I need to provide so someone please tell me.
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Never mind. Turned out to be some weird problem that means I have to select a location to save the PNG even if a perfectly fine one's already selected. Reselected the one that was already selected and the PNG created fine. Weird.
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