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  1. Member
    Join Date
    Jul 2008
    Location
    United States
    Search Comp PM
    Hi,

    I recently bought a used Sylvania Smart Tablet + DVD off ebay and have not been able to use it because it wants me to type in a password. The description says it works great but how do they know without knowing the password? I contacted the seller to see if they'd send me the password or a way to work without it but they didn't reply. They did agree to a return though after I contacted them again saying I'd get ebay involved so should I take that and buy another one making sure in advance it's not password protected? Or is there a way to use this one somehow?

    Thank you for any help or suggestions!

    David
    Maine, USA
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  2. Search for how to perform a factory reset for your particular device.
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  3. I'm a Super Moderator johns0's Avatar
    Join Date
    Jun 2002
    Location
    canada
    Search Comp PM
    Depending on how new the tablet is doing a factory reset might not work.
    I think,therefore i am a hamster.
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  4. Probably a stolen tablet.
    Extraordinary claims require extraordinary evidence -Carl Sagan
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