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  1. Member
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    I have a video file with two audio tracks:
    -Dolby Digital AC-3
    -Dolby TrueHD with Dolby Atmos

    My media player is probably not the top of the line but it will play Dolby Atmos. However, it defaults to the Dolby Digital file for this video and I don't have the ability to switch to the Atmos audio.

    I tried to demux this file to remove the Dolby Digital track using tsMuxerGUI (v 2.6.12) but the program doesn't recognize the Atmos track.

    I searched but can't find a program that will allow me to remove the DD track and retain the Atmos track.

    In case my Atmos track is the issue, I've attached a description of that track:

    Can anyone give me a recommendation?
    Image Attached Thumbnails Click image for larger version

Name:	atmos.jpg
Views:	82
Size:	44.7 KB
ID:	63893  

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  2. Try clever Ffmpeg-GUI, multiplex section. Deselect the ac3 track and click multiplex.
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  3. Member netmask56's Avatar
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    Is the file MP4 or MKV? Either way if you load it into MKVToolNix to make a new MKV file, you will see the elements of the file in the bottom window. Simply untick what you don't need or mark the audio you do want as the default and unmark the AC3 as the default. Probably best to simply remove. Remux and although the new file will be MKV unless your player only does MP4 shouldn't be a problem. No re-encoding involved. MKV supports Dolby Vision and Atmos etc etc etc
    SONY 75" Full array 200Hz LED TV, Yamaha A1070 amp, Zidoo UHD3000, BeyonWiz PVR V2 (Enigma2 clone), Chromecast, Windows 11 Professional, QNAP NAS TS851
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    Thank you for the suggestions. After using both clever Ffmpeg-GUI and MKVToolNix, they proved that I have a different issue.
    clever Ffmpeg-GUI loaded the video file and allowed me to remux with only the Atmos audio track. However, my media setup will not recognize or play the audio.
    Both MKVToolNix and tsMuxerGUI do not recognize and will not load the Atmos audio track. The error message from MKVToolNix is attached.
    I have other videos with Atmos audio and they play correctly. I've attached audio descriptions from MediaInfo of the file that will not play and another file that plays correctly. There are differences in the descriptions but I don't understand the significance of the differences. I'm wondering if the issue is a codec problem.

    I'm still trying alternatives with the video that will not play. I'm wondering if Handbrake will recode the Atmos audio to a different format of Atmos that will work.

    Any thoughts?
    Image Attached Thumbnails Click image for larger version

Name:	error.jpg
Views:	33
Size:	21.3 KB
ID:	63912  

    Click image for larger version

Name:	file that will not play.jpg
Views:	140
Size:	59.4 KB
ID:	63915  

    Click image for larger version

Name:	working Atmos.jpg
Views:	113
Size:	65.5 KB
ID:	63916  

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  5. Retry with the newest beta of clever Ffmpeg-GUI, because the last release has a bug in muxing mapping.
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  6. Member netmask56's Avatar
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    I have many MKV files produced with MKVToolNix with Dolby Atmos. Absolutely no issues.
    Do you have the latest version of MKVToolNix? This program doesn't alter either the audio or video in anyway, no re-encoding or compression etc. Quality In = Quality Out
    In your application it's basic a switch to turn off or add tracks. No processing.
    Older versions of MKVToolNix did not support Dolby Vision but that was fixed early last year.

    Re MediaInfo reports, you do know you can simply copy and paste the info. No need to do a screen capture and load a jpg. Makes it easier to read and identify any problems.
    SONY 75" Full array 200Hz LED TV, Yamaha A1070 amp, Zidoo UHD3000, BeyonWiz PVR V2 (Enigma2 clone), Chromecast, Windows 11 Professional, QNAP NAS TS851
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  7. Member Cornucopia's Avatar
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    Let us know what media player you are using. It could be that it actually does NOT support Atmos objects, and is only playing the eac3 or truehd compatibility layer (the "bed"). Or that it works only on Atmos with an Eac3 layer and not truehd, or vice-versa.


    Scott
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    Thank you again for the replies.

    - I tried the beta version of clever Ffmpeg-GUI with the same results.
    - I believe that I have the latest version of MKVToolNix (v66.0.0 64 bit)

    I actually use two media players:
    1. WDTV Live - this unit plays Dolby Atmos using the HDMI pass thru option to my Denon 7.1. A/V receiver.
    2. Hard drive attached to my Samsung 4K TV. HDMI is connected to the TV for video. Optical is connected to my Denon 7.1 A/V receive for audio.

    The WDTV will pass Atmos to the Denon receiver and will play. However, it can not play 4K video. (my video file was 4K Dolby Atmos)

    The Hard Drive connected to the TV and Denon A/V receiver will play 4K video and Dolby Atmos (i.e. other video files work). Since Atmos in the video in question, would not play, I now suspect that there is something in this Atmos stream that is incompatible.

    As part of my testing, I have a Dolby Atmos demonstration video that includes both an Atmos stream and an E-AC-3 JOC stream. When played in a compatible device the video plays excellent Atmos. When played in a non compatible device, it plays the E-AV-3 JOC audio. In this case, the audio plays a message telling how to connect it to play Atmos. When I play this file on the Hard Drive/TV combination, I hear the E-AV-3 JOC audio. When I play it on the WDTV, I hear the Atmos file. I'm now looking that the audio settings on the TV to see if there is some setting that I need to change.
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  9. Member netmask56's Avatar
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    On the TV has the enhanced mode for HDMI been turned on? Had to do that on my SONY so not sure about Samsung. I ruled them out as Samsung don’t support Dolby Vision, as of early last year when I replaced my TV.
    SONY 75" Full array 200Hz LED TV, Yamaha A1070 amp, Zidoo UHD3000, BeyonWiz PVR V2 (Enigma2 clone), Chromecast, Windows 11 Professional, QNAP NAS TS851
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  10. Member netmask56's Avatar
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    here is the complete MediaInfo file of my rip from my UHD disc of Valerian.
    UHD player Archgon
    MakeMKV
    Cleaned up and made a copy of the resulting MKV from MakeMKV with MKVToolNix

    Code:
    Complete name                            : Q:\Movies\Valerian And The City of a Thousand Planets\Valerian And The City of a Thousand 
    
    Planets.mkv
    Format                                   : Matroska
    Format version                           : Version 2
    File size                                : 54.7 GiB
    Duration                                 : 2 h 17 min
    Overall bit rate mode                    : Variable
    Overall bit rate                         : 57.1 Mb/s
    Movie name                               : Valerian And The City of a Thousand Planets
    Encoded date                             : UTC 2021-11-19 01:33:05
    Writing application                      : MakeMKV v1.16.5 win(x64-release)
    Writing library                          : libmakemkv v1.16.5 (1.3.10/1.5.2) win(x64-release)
    
    Video
    ID                                       : 1
    ID in the original source medium         : 4113 (0x1011)
    Format                                   : HEVC
    Format/Info                              : High Efficiency Video Coding
    Format profile                           : Main 10@L5.1@High
    HDR format                               : Dolby Vision, Version 1.0, dvhe.07.06, BL+EL+RPU, Blu-ray compatible / SMPTE ST 2086, HDR10 
    
    compatible
    Codec ID                                 : V_MPEGH/ISO/HEVC
    Duration                                 : 2 h 17 min
    Bit rate                                 : 52.6 Mb/s
    Width                                    : 3 840 pixels
    Height                                   : 2 160 pixels
    Display aspect ratio                     : 16:9
    Frame rate mode                          : Constant
    Frame rate                               : 23.976 (24000/1001) FPS
    Color space                              : YUV
    Chroma subsampling                       : 4:2:0 (Type 2)
    Bit depth                                : 10 bits
    Bits/(Pixel*Frame)                       : 0.265
    Stream size                              : 50.4 GiB (92%)
    Language                                 : English
    Default                                  : No
    Forced                                   : No
    Color range                              : Limited
    Color primaries                          : BT.2020
    Transfer characteristics                 : PQ
    Matrix coefficients                      : BT.2020 non-constant
    Mastering display color primaries        : Display P3
    Mastering display luminance              : min: 0.0050 cd/m2, max: 1000 cd/m2
    Maximum Content Light Level              : 632 cd/m2
    Maximum Frame-Average Light Level        : 298 cd/m2
    Original source medium                   : Blu-ray
    
    Audio
    ID                                       : 2
    ID in the original source medium         : 4352 (0x1100)
    Format                                   : MLP FBA 16-ch
    Format/Info                              : Meridian Lossless Packing FBA with 16-channel presentation
    Commercial name                          : Dolby TrueHD with Dolby Atmos
    Codec ID                                 : A_TRUEHD
    Duration                                 : 2 h 17 min
    Bit rate mode                            : Variable
    Bit rate                                 : 4 424 kb/s
    Maximum bit rate                         : 7 089 kb/s
    Channel(s)                               : 8 channels
    Channel layout                           : L R C LFE Ls Rs Lb Rb
    Sampling rate                            : 48.0 kHz
    Frame rate                               : 1 200.000 FPS (40 SPF)
    Bit depth                                : 24 bits
    Compression mode                         : Lossless
    Stream size                              : 4.24 GiB (8%)
    Title                                    : Surround 7.1
    Language                                 : English
    Default                                  : Yes
    Forced                                   : No
    Original source medium                   : Blu-ray
    Number of dynamic objects                : 15
    Bed channel count                        : 1 channel
    Bed channel configuration                : LFE
    
    Text #1
    ID                                       : 3
    ID in the original source medium         : 4768 (0x12A0)
    Format                                   : PGS
    Codec ID                                 : S_HDMV/PGS
    Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
    Duration                                 : 2 h 13 min
    Bit rate                                 : 43.6 kb/s
    Count of elements                        : 3802
    Stream size                              : 41.7 MiB (0%)
    Language                                 : English
    Default                                  : No
    Forced                                   : No
    Original source medium                   : Blu-ray
    
    Text #2
    ID                                       : 6
    ID in the original source medium         : 4770 (0x12A2)
    Format                                   : PGS
    Codec ID                                 : S_HDMV/PGS
    Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
    Duration                                 : 1 h 30 min
    Bit rate                                 : 352 b/s
    Count of elements                        : 28
    Stream size                              : 234 KiB (0%)
    Language                                 : French
    Default                                  : No
    Forced                                   : No
    Original source medium                   : Blu-ray
    
    Text #3
    ID                                       : 7
    ID in the original source medium         : 4771 (0x12A3)
    Format                                   : PGS
    Codec ID                                 : S_HDMV/PGS
    Codec ID/Info                            : Picture based subtitle format used on BDs/HD-DVDs
    Duration                                 : 2 h 8 min
    Bit rate                                 : 525 b/s
    Count of elements                        : 50
    Stream size                              : 494 KiB (0%)
    Language                                 : Spanish
    Default                                  : No
    Forced                                   : No
    Original source medium                   : Blu-ray
    
    Menu
    00:00:00.000                             : en:Chapter 01
    00:12:36.714                             : en:Chapter 02
    00:17:30.466                             : en:Chapter 03
    00:23:36.456                             : en:Chapter 04
    00:32:46.756                             : en:Chapter 05
    00:41:20.060                             : en:Chapter 06
    00:47:16.667                             : en:Chapter 07
    00:56:13.411                             : en:Chapter 08
    01:04:26.571                             : en:Chapter 09
    01:11:28.909                             : en:Chapter 10
    01:20:26.071                             : en:Chapter 11
    01:28:14.706                             : en:Chapter 12
    01:35:54.623                             : en:Chapter 13
    01:41:36.048                             : en:Chapter 14
    01:53:38.853                             : en:Chapter 15
    02:02:23.586                             : en:Chapter 16
    
    Report created by                        : MediaInfoLib - v21.09
    Report created on                        : UTC 2022-03-21 20:42:59
    SONY 75" Full array 200Hz LED TV, Yamaha A1070 amp, Zidoo UHD3000, BeyonWiz PVR V2 (Enigma2 clone), Chromecast, Windows 11 Professional, QNAP NAS TS851
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  11. Member netmask56's Avatar
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    Originally Posted by cottage View Post
    Thank you again for the replies.

    - I tried the beta version of clever Ffmpeg-GUI with the same results.
    - I believe that I have the latest version of MKVToolNix (v66.0.0 64 bit)

    I actually use two media players:
    1. WDTV Live - this unit plays Dolby Atmos using the HDMI pass thru option to my Denon 7.1. A/V receiver.
    2. Hard drive attached to my Samsung 4K TV. HDMI is connected to the TV for video. Optical is connected to my Denon 7.1 A/V receive for audio.

    The WDTV will pass Atmos to the Denon receiver and will play. However, it can not play 4K video. (my video file was 4K Dolby Atmos)

    The Hard Drive connected to the TV and Denon A/V receiver will play 4K video and Dolby Atmos (i.e. other video files work). Since Atmos in the video in question, would not play, I now suspect that there is something in this Atmos stream that is incompatible.

    As part of my testing, I have a Dolby Atmos demonstration video that includes both an Atmos stream and an E-AC-3 JOC stream. When played in a compatible device the video plays excellent Atmos. When played in a non compatible device, it plays the E-AV-3 JOC audio. In this case, the audio plays a message telling how to connect it to play Atmos. When I play this file on the Hard Drive/TV combination, I hear the E-AV-3 JOC audio. When I play it on the WDTV, I hear the Atmos file. I'm now looking that the audio settings on the TV to see if there is some setting that I need to change.
    Optical audio does not pass Dolby Atmos. https://downhomedigital.net/blog/can-optical-cable-carry-dolby-atmos/
    SONY 75" Full array 200Hz LED TV, Yamaha A1070 amp, Zidoo UHD3000, BeyonWiz PVR V2 (Enigma2 clone), Chromecast, Windows 11 Professional, QNAP NAS TS851
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  12. Member
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    Originally Posted by netmask56 View Post
    Thank you! I wasn't aware of that and it's the key to my problem.

    My Denon receiver has a USB port but it will not play video from that port (only music & pictures).

    So I'm now looking for some type of media server that can play both 4K and Atmos.

    It's sad that the WDTV is no longer manufactured and updated for this technology. It is very easy to move files to and from the WDTV since it can be connected to the network and managed with Windows File Explorer. Every other media server that I have seen so far requires either the old "sneaker net" or a more awkward process like "ES file manager" to move files.

    Thank you again netmask56!
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  13. Member netmask56's Avatar
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    My Zidoo appears as a network drive on my pc. I happen to have one of the upmarket models but the whole range operate in a similar way, along with Zappiti and many more. When I first plugged it in to my network it appeared immediately. The only downside is it doesn’t have a standby position that leaves access to the network like most others including the Popcorn A500.
    SONY 75" Full array 200Hz LED TV, Yamaha A1070 amp, Zidoo UHD3000, BeyonWiz PVR V2 (Enigma2 clone), Chromecast, Windows 11 Professional, QNAP NAS TS851
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  14. Member
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    Originally Posted by netmask56 View Post
    My Zidoo appears as a network drive on my pc. I happen to have one of the upmarket models but the whole range operate in a similar way, along with Zappiti and many more. When I first plugged it in to my network it appeared immediately. The only downside is it doesn’t have a standby position that leaves access to the network like most others including the Popcorn A500.
    netmask56,
    I was about to buy the NVIDIA Shield but continued to research and am now leaning toward the Zidoo.

    I've looked and found basic manuals for the Zidoo and played several YouTube videos but none of them seem to address a couple of my questions. Since you have the Zidoo, can you help me with the questions?
    1. You mentioned that the Zidoo appears as a network drive. The specs indicate that it is using an Android OS. I have an older crappy Android unit and it doesn't automatically appear as a network drive. It was necessary to install ES file explorer and then add a shortcut on my PC to the IP address of the Andriod unit. So my question... Does your Zidoo appear as a network device exactly as another PC would appear on the network or was it necessary to install ES Flile Explorer and create a PC shortcut?
    2. Most reviews of the Zidoo indicate that it is best playing local media but not as good as a streaming device. Have you installed Netflix, Amazon Prime or other streaming service? If so, how is it working.

    Thank you in advance.
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  15. Member netmask56's Avatar
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    Answers
    1. Yes appears as a couple of mapped drives and appears in the network folder. Does not require additional software.

    2. It's designed principally as a local media player either internal or attached or NAS etc and not as a streaming device for Netflix or Amazon Prime etc. I use my iPad for that streaming to the TV via the built in Chromecast.
    SONY 75" Full array 200Hz LED TV, Yamaha A1070 amp, Zidoo UHD3000, BeyonWiz PVR V2 (Enigma2 clone), Chromecast, Windows 11 Professional, QNAP NAS TS851
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  16. Member
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    Originally Posted by netmask56 View Post
    Answers
    1. Yes appears as a couple of mapped drives and appears in the network folder. Does not require additional software.

    2. It's designed principally as a local media player either internal or attached or NAS etc and not as a streaming device for Netflix or Amazon Prime etc. I use my iPad for that streaming to the TV via the built in Chromecast.
    Thank you. Your information has been very helpful.
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