color-distortion when importing cell (MP4) video into Pinnacle Studio 17

[Kestrel316]

When placing an imported MP4 cell vid in Studio project, there are brief 2-second moments when all colors turn to shades of green/orange (have attached example). Have encountered this problem before with previous Studio versions. Have tried converting video from MP4 to MOV, AVI with no success. Any help would be appreciated, thank-you.

OS: Windows 10
Cell: Android
Studio ver.: 17


[Attachment 60332 - Click to enlarge]

[davexnet]

Do the files play back properly in other players, eg. mpc-hc, VLC, etc,etc?

Have you applied all patches to Studio 17?
https://support.corel.com/hc/en-us/articles/216511437-Pinnacle-Studio-17-Patch-Update-...-now-available

[Kestrel316]

All patches have been applied - and video plays without any distortions in VLC.

[poisondeathray]

Is recording VFR ? variable frame rate ? Most phones are

What does mediainfo (view=>text) say ?

I think newer versions support VFR better . Studio > 18

https://support.corel.com/hc/en-us/articles/360006152134-Pinnacle-Studio-21-Plus-Top-R...bile_site=true

Work with video from iPhone® 6 and other new-generation cameras with support for Variable Frame Rate video

https://forum.corel.com/viewtopic.php?t=64983&p=365496

I have been struggling as VideoStudio does not support variable framerate which I encounter a lot due to smartphones. Does anyone know if VideoStudio 2019 includes support for variable frame rates?

Or try converting to CFR before importing

[Kestrel316]

"VFR" reference is interesting - could note locate a VFR in any properties I looked at - however, I used the stabilizer in Google Photos to smooth the video before importing it to Studio.
This video was shaky as it was taken inside a vehicle off-road.
Am currently importing the raw video into Studio, and using the stabilizer in there to see what the result is.

[Kestrel316]

Hello poisondeathray,

Achieved the results I was looking for. Had to upgrade to Studio 25. No specific solutions to report I'm afraid, but am thankful for your reference about Variable Frame Rate. It was very helpful.