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  1. I tried the VDH help forum but didn't get any suggestions. Someone recommended this site.

    For many months I've been downloading videos from a weekly event. Recently, the downloaded files have the video and audio out of sync in that the audio plays normally, but the video is speeded up for the first several seconds and then freezes at one frame for the rest of the hour.

    I always download the mp4 entry with the smallest file size, because the quality is more than sufficient. ETA: I discovered that downloading the next higher quality has resulted in a file with no playback issues. I wish I knew why that is and whether there's a way to get the smaller file size to work.

    What else do you need to know to help me troubleshoot and hopefully resolve this problem? Or do I need to switch to the different downloader?
    Last edited by sparkles; 5th Aug 2023 at 11:33.
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  2. Ah. It's a site I log into. If I copy the url from the page source it won't play in its own browser window.

    Are there troubleshooting steps I can perform and report the results here?
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  3. Originally Posted by sparkles View Post
    It's a site I log into.
    Doesn't matter. You send the login info via private message to LZAA or notaghost or someone else you can trust and they'll try for you.
    They don't care about your credentials.
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  4. ..
    Last edited by sparkles; 1st Aug 2021 at 18:23.
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  5. Originally Posted by sparkles View Post
    I just joined. I don't know anyone here.

    If someone trustworthy wants to do this favor for me, please send me a PM.

    Thank you.
    Usually the trustworthy people won't take the "first step".
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  6. ..
    Last edited by sparkles; 1st Aug 2021 at 18:23.
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  7. Was there a solution to this? I am having the same issue.
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  8. Member
    Join Date
    Aug 2023
    Location
    Germany
    Search Comp PM
    I am having the same issue with Vimeo Videos. The audio plays normally bit the video is si highly speed up that the file is useless. How did you solve the problem? Thank you!
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  9. Read the "ETA" part of the first post. Best wishes.
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