I have just bought a Canon XF405 camcorder. It films fine, but I can't transfer the clips to computer. I connect the camera to the computer with the USB lead which came with my previous camera a Canon HFG25 but the camera does not appear on the computer and the camcorder screen does not show "Export" as it should. What is wrong?
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Is the camcorder ON if you connect it to the computer? If not, try this.
From the manual:
[Attachment 59462 - Click to enlarge]
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