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  1. 14th Nov 2020 20:13 #1
    dover19
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    I'm trying to encode some old 480 content and I've been playing around with different settings to figure out the optimum quality vs file size. For some reason, if I try to apply the Smart Blur filter it immediately crashes when I begin encoding.

    I can't even find any way to troubleshoot. I don't believe it generates any kind of error log or DMP file.
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  2. 14th Nov 2020 21:06 #2
    davexnet
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    Which exact version of the program? 32 bit or 64 ?
    Did you try the reset buttons first ?
    Image Attached Thumbnails Click image for larger version Name: sb.jpg Views: 6 Size: 37.7 KB ID: 55856  

    Last edited by davexnet; 14th Nov 2020 at 21:12.
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  3. 15th Nov 2020 08:44 #3
    dover19
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    Originally Posted by davexnet View Post
    Which exact version of the program? 32 bit or 64 ?
    Did you try the reset buttons first ?
    I'm using the 64 bit one. I just tried clicking the Reset buttons and even though it doesn't appear to modify any of the settings, it seems to have worked. I'm now able to encode it.

    Thanks!
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