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  1. Hi,

    I'm an owner of regular version smart-renderer 4, but I have also tried the trial version from version 5 and 6.

    Always the same:

    Image
    [Attachment 55773 - Click to enlarge]



    Is there any help?


    VLC plays and say this is:

    Codec: H264 MPEG-4 AVC (part 10) (avc 1)

    1280 x 720


    Codec: MPEG AAC Audio (mp4a)

    Stereo 48 khz; 32 Bits pro sample



    kind regards
    seifenchef
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  2. I'm a Super Moderator johns0's Avatar
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    Please don't post in older threads when you have your own thread started,i deleted your other post,please continue here.
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  3. Member
    Join Date
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    A more complete report than the one you obtained from VLC might provide additional clues.

    Download and run MediaInfo.
    Click on "File" in the menu bar then select "Open->File" in the drop-down menus.
    Next, go to the folder containing your file.
    Select your file and click the "Open" button.
    Click "View" and then select "Text" in the drop-down menu.
    Cut and paste the report from the Text View window to add it to a new post.
    Ignore list: hello_hello, tried, TechLord, Snoopy329
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