Movie ripped into MP4 format, but not recognized by my video-playing HDTV

[snafoo]

I have a movie file i got somewhere. It is in MP4 format, but when i tried to play it on my HDTV that plays media files, it won't recognize it. I have played many MP4 movies on my tv. Should i convert it again into an MP4? Or maybe i could use Recode? Please advise.

[davexnet]

open the file in mediaifo, view > text, post the info here.
Also include TV make, model and year

[snafoo]

open the file in mediaifo, view > text, post the info here.
Also include TV make, model and year

hi. I have a Samsung 32" HDTV. Model #UN32EH4003VXZA. I believe it is a 2013 TV.


General
Complete name : P:\movie file.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 918 MiB
Duration : 2 h 1 min
Overall bit rate : 1 058 kb/s
Writing application : Lavf57.83.100

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings : CABAC / 1 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 1 frame
Format settings, GOP : M=1, N=60
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 h 1 min
Duration_LastFrame : 1 ms
Bit rate : 862 kb/s
Width : 1 280 pixels
Height : 536 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.052
Stream size : 748 MiB (81%)
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 2 h 1 min
Source duration : 2 h 1 min
Source_Duration_LastFrame : 2 ms
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 167 MiB (18%)
Source stream size : 167 MiB (18%)
Language : English
Default : Yes
Alternate group : 1


Thanks!

[hello_hello]

If your TV plays MKVs open it with MKVToolNixGUI and resave it as an MKV and try that. Sometimes it's something about the way the video and audio are combined that upsets a player. Having said that, every so often the Samsung TV here refuses to play something it should, for reasons I can't determine (2011 model), so I just use the Bluray player instead, but it's pretty rare. It's used daily for playing video and it happens maybe once every three or four months.

[ProWo]

you can try to change the format profile level to g.e. high 3.0 with https://www.videohelp.com/software/H264-AVC-Level-Editor

[snafoo]

If your TV plays MKVs open it with MKVToolNixGUI and resave it as an MKV and try that. Sometimes it's something about the way the video and audio are combined that upsets a player. Having said that, every so often the Samsung TV here refuses to play something it should, for reasons I can't determine (2011 model), so I just use the Bluray player instead, but it's pretty rare. It's used daily for playing video and it happens maybe once every three or four months.

Thanks! I had another movie i tried to play about 3 weeks ago. It wasn't even in the directory when i tried the tv's media player. I renamed the file to test.mp4 and it showed up in the directory! played! Very kooky! And you gave me an idea! To play the movie in my Blu Ray player! I hadn't thought of doing that. Thank you! Will try the MKV route, as well!