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  1. Member
    Join Date
    Feb 2020
    Location
    Rosario
    Search PM
    Hi, I want to ask for your help, because I own a 4K Smart TV wich can play from a usb device, i can play perfectly from file 1 but when a iwant to play file 2 it says the video and audio formats are usupported. HELPPP!

    FILE 1 (PLAYS FLAWLLESLY):
    Format : Matroska
    Format version : Version 4
    File size : 6.55 GiB
    Duration : 1 h 44 min
    Overall bit rate : 8 979 kb/s
    Encoded date : UTC 2019-07-20 00:18:22
    Writing application : mkvmerge v13.0.0 ('The Juggler') 64bit
    Writing library : libebml v1.3.4 + libmatroska v1.4.5

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings : CABAC / 5 Ref Frames
    Format settings, CABAC : Yes
    Format settings, Reference : 5 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 1 h 44 min
    Bit rate : 8 339 kb/s
    Width : 1 920 pixels
    Height : 808 pixels
    Display aspect ratio : 2.40:1
    Frame rate mode : Constant
    Frame rate : 23.976 (24000/1001) FPS
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.224
    Stream size : 6.08 GiB (93%)
    Writing library : x264 core 157 r2969 d4099dd
    Encoding settings : cabac=1 / ref=5 / deblock=1:1:1 / analyse=0x3:0x133 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=25 / lookahead_threads=4 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=8339 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
    Language : English
    Default : Yes
    Forced : No

    Audio
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Commercial name : Dolby Digital
    Codec ID : A_AC3
    Duration : 1 h 44 min
    Bit rate mode : Constant
    Bit rate : 640 kb/s
    Channel(s) : 6 channels
    Channel layout : L R C LFE Ls Rs
    Sampling rate : 48.0 kHz
    Frame rate : 31.250 FPS (1536 SPF)
    Compression mode : Lossy
    Stream size : 478 MiB (7%)
    Language : English
    Service kind : Complete Main
    Default : Yes
    Forced : No

    Text
    ID : 3
    Format : UTF-8
    Codec ID : S_TEXT/UTF8
    Codec ID/Info : UTF-8 Plain Text
    Duration : 1 h 36 min
    Bit rate : 69 b/s
    Count of elements : 1597
    Stream size : 49.1 KiB (0%)
    Language : English
    Default : No
    Forced : No

    Menu
    00:00:00.000 : en:00:00:00.000
    00:06:55.957 : en:00:06:55.957
    00:15:36.686 : en:00:15:36.686
    00:24:06.445 : en:00:24:06.445
    00:31:00.108 : en:00:31:00.108
    00:40:45.943 : en:00:40:45.943
    00:49:57.077 : en:00:49:57.077
    00:59:49.669 : en:00:59:49.669
    01:09:22.784 : en:01:09:22.784
    01:16:59.990 : en:01:16:59.990
    01:23:20.829 : en:01:23:20.829
    01:30:55.367 : en:01:30:55.367
    01:35:49.160 : en:01:35:49.160


    FILE 2: NO PLAYBACK.

    Format : Matroska
    Format version : Version 4
    File size : 29.9 GiB
    Duration : 2 h 8 min
    Overall bit rate : 33.4 Mb/s
    Encoded date : UTC 2020-01-15 00:42:03
    Writing application : mkvmerge v42.0.0 ('Overtime') 64-bit
    Writing library : libebml v1.3.10 + libmatroska v1.5.2

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L5.1
    Format settings : CABAC / 7 Ref Frames
    Format settings, CABAC : Yes
    Format settings, Reference : 7 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 2 h 8 min
    Bit rate : 32.7 Mb/s
    Width : 3 840 pixels
    Height : 1 600 pixels
    Display aspect ratio : 2.40:1
    Frame rate mode : Constant
    Frame rate : 23.976 (24000/1001) FPS
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.222
    Stream size : 29.3 GiB (98%)
    Writing library : x264 core 158 r2984 3759fcb
    Encoding settings : cabac=1 / ref=7 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=48 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=24 / lookahead_threads=4 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=8 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc=crf / mbtree=0 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.30 / pb_ratio=1.20 / aq=3:0.80
    Default : Yes
    Forced : No

    Audio
    ID : 2
    Format : E-AC-3
    Format/Info : Enhanced AC-3
    Commercial name : Dolby Digital Plus
    Codec ID : A_EAC3
    Duration : 2 h 8 min
    Bit rate mode : Constant
    Bit rate : 640 kb/s
    Channel(s) : 6 channels
    Channel layout : L R C LFE Ls Rs
    Sampling rate : 48.0 kHz
    Frame rate : 31.250 FPS (1536 SPF)
    Compression mode : Lossy
    Stream size : 586 MiB (2%)
    Language : English
    Service kind : Complete Main
    Default : Yes
    Forced : No

    Text #1
    ID : 3
    Format : UTF-8
    Codec ID : S_TEXT/UTF8
    Codec ID/Info : UTF-8 Plain Text
    Duration : 1 h 57 min
    Bit rate : 32 b/s
    Count of elements : 1121
    Stream size : 27.9 KiB (0%)
    Language : English
    Default : No
    Forced : No

    Text #2
    ID : 4
    Format : UTF-8
    Codec ID : S_TEXT/UTF8
    Codec ID/Info : UTF-8 Plain Text
    Duration : 1 h 57 min
    Bit rate : 39 b/s
    Count of elements : 1430
    Stream size : 33.6 KiB (0%)
    Title : SDH
    Language : English
    Default : No
    Forced : No
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  2. Member
    Join Date
    Mar 2011
    Location
    Nova Scotia, Canada
    Search Comp PM
    The playable one is AVC level 4.1 video, the unplayable one is level 5.1. Don't see any other difference but others might. You need to check the TV manual and see what it actually says re format compatibility.
    Quote Quote  
  3. Check the specs on your tv. You haven't given a model number.

    The most likely culprits are the video level of your files High 4.1 vs High 5.1 and the audio codecs a_ac3 vs a_eac3.

    Will your tv actually play 4K off a usb stick?
    Quote Quote  
  4. Member
    Join Date
    Feb 2020
    Location
    Rosario
    Search PM
    Originally Posted by smrpix View Post
    Check the specs on your tv. You haven't given a model number.

    The most likely culprits are the video level of your files High 4.1 vs High 5.1 and the audio codecs a_ac3 vs a_eac3.

    Will your tv actually play 4K off a usb stick?
    Firs time trying out, I cant find a manual for this tv . Its a BGH ble5015rtux.
    Quote Quote  



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