Last friday, my webcam (from my laptop) was working well and since yesterday, when I want to use it on skype it's a black screen that I've got and on website I have the "You refused access to your devices" eventhough I just clicked "allow"...
It's making me crazy... What I should I do? I already uninstalled/re-installed chrome but nothing changed, I checked in settings about the permission and I deactivated my webcam temporary, but nothing.
+ Reply to Thread
Results 1 to 18 of 18
Go to Start -> Settings -> Privacy -> Camera and make sure Allow Access To The Camera On This Device is on. Make sure Allow Apps To Access Your Camera is enabled. Make sure the app you are using is allowed to access the camera. And scroll down to the bottom of the dialog and make sure Desktop apps are allowed to use the camera.
Last edited by jagabo; 11th Dec 2019 at 08:24.
That laptop have windows 7, I already checked this in chrome settings and task manager, the webcam have all the permissions and on some websites when I click on "allow", the cam is still not working. but thanks for your reply @jagabo
So about eveything and what I already did :
- I deactivated/enabled my webcam in task manager (still not working)
- The tiny cam icon is showing on chrome
- I used a chat website to see if my cam work, after clicking on "allow" it said "You refused to give access to your devices"
- My webcam is up to date (according to task manager)
- Another site say "Error, your webcam is used by another application"
I used a program to see which app is using my cam but nothing, is there any other way to do this?
did you try restarting your computer ??
Yes, multiple times already. Still the same, webcam isn't working
One thing you can try is to do a system restore before friday to see if that gets it working.I think,therefore i am a hamster.
it is some sort of bug - scroll to date 9/25/19 - https://support.google.com/chrome/thread/2062037?hl=en try using this Chrome flag
--enable-features=RunVideoCaptureServiceInBrowserProcess - https://bugs.chromium.org/p/chromium/issues/detail?id=992328
@Johns, this is unbelievable, there is no system restore before friday, it's crazy. There is only Tuesday (this week) and yesterday... Damn bad luck...
Your idea is good because I already tried system restore long time before for another problem. But it's useless to restore until yesterday
- I tried the cam with others browsers (Opera, Firefox, Vivaldi) and still not working... After clicking "allow" it say "You refused to give access to your devices"...
I'm also trying to find a way to reset my integrated webcam, is it possible to do this ?
At this point, since the cam don't work, maybe a reset could solve my problem...
I found this https://www.google.com/search?ei=Hv3xXdifO43qavnNqsAL&q=how+to+reset+laptop+webcam+on+...OpGeUIeCtPgF27
But don't you think it's risky? This isn't like a separated webcam that I can plug to re-install it. Isn't it risky to uninstall an integrated webcam? should I do it?
sorry for all this questions but I'm really annoyed by this trouble.
Just uninstall and reinstall the webcam software and drivers,it isn't risky.I think,therefore i am a hamster.
So I tried things again, I uninstalled/reinstalled adoble flash player (at this point, why not) but nothing changed, I also tried to install an older version
but adobe prevent me from doing it.
I made a second user account on my laptop, to see if by chance the webcam could work but it failed...
This is seriously so annoying, that cam was working so well and suddenly it made me waste my day. It didn't break or fall, I can't understand why it doesn't work anymore.
try checking your firewall / antivirus software to
if those aren't blocking your webcam from working.
might also try restarting your computer in safe mode with networking to see if the webcam still works.
What do your event logs say?
What do your event logs say?
I'm not familiar with this so I don't know what I should find, I'll made a screenshot
Check to see what occurred during the time that things changed to see if any process/upgrade/error/event could be responsible.
Of course it could simply be that your webcam has died, have you got another one that you can plug into your USB port?