Help Elgato Game Capture Software Mac shows Computer Screen not GoPro

[seanj89]

Hi community,

My Elgato Game Capture on my mac was working fine and then I installed the latest update and now instead of showing the externally connected GoPro routed through an Elgato Game Capture HD60 S it shows this infinity desktop screen from my New MacBook Pro:


[Attachment 50135 - Click to enlarge]

I have tried the following and nothing has worked so far:
- turned computer on and off again,
- re-installed Game Capture software
- Reconnected the HD60 S

The settings have also been restored to default and no changes. Does anyone know how to fix the problem?

[Cornucopia]

Check your security/privacy preferences. Iirc, the newest last 2? updates greatly increased the bar on what's automatically "allowed", so you now have to explicitly whitelist the cameras, etc.
Then, you will have a few more input options so you will need to choose your input. Not sure whether that is system-level prefs or program-level.

Scott