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  1. Member
    Join Date
    May 2004
    Location
    Brazil
    Search Comp PM
    Today I installed Audacity 2.3.1 to a recent Windows 7 installation I did on another SSD.

    Also installed FFMPEG and Lame.

    But when I try to open the audio tracks on an MKV file I get this error.

    What I'm missing or doing wrong?
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  2. Member
    Join Date
    May 2004
    Location
    Brazil
    Search Comp PM
    That's the one I downloaded, of course.
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  3. Member
    Join Date
    May 2004
    Location
    Brazil
    Search Comp PM
    And it's not working.

    Should I install another Audacity version?
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  4. Member
    Join Date
    Mar 2008
    Location
    United States
    Search Comp PM
    Open the video file in mediainfo and set it to view > text. Put the info here in this thread
    Have you tried dragging any other video files into Audacity - do they work?
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  5. Member
    Join Date
    May 2004
    Location
    Brazil
    Search Comp PM
    They always worked in other Audacity installations I have done, no problem at all.

    This time I had to install Vistual C+++ again and another program separately, because Audacity refused to run at all. That had never happened before.

    Then I installed FFMPEG, the one specified for Audacity, but I get that message.

    I just checked on my other SSD, and it was 2.3.1 too, so now I don't know what might be happening.

    I have just tried another video file, and it also denied opening.
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  6. Member
    Join Date
    May 2004
    Location
    Brazil
    Search Comp PM
    OK, problem solved.

    My fault. I had forgotten one step, which is going to Edit > preferences > libraries, and then selecting where FFMPEG and LAME directories were located.

    Now the mkv file opens fine in Audacity.
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