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  1. Member Seeker47's Avatar
    Join Date
    Jul 2005
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    drifting, somewhere on the Sea of Cynicism
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    I've done this several times in the past without a problem, until just now with the latest release 1.14.4. Can't recall offhand whether this was done over top of the previous version. This time I tried to uninstall the previous version first, which looked to have worked, but then it turned out that there were some files left over in the MakeMKV directory. The 1.14.4 install complained that the folder was not empty, so I moved those files out to a backup location elsewhere, then tried to redo the install. Never got to where you apply the temporary key, because the program keeps saying that it encountered a fatal error and must terminate. Huh ? So, I was left with NO MakeMKV at all. Not good. [The Win 7 registry does not appear to contain anything from MakeMKV other than the program name and location. (?) ] I managed to put the older files back into the original program folder instead, and this seemed to accept the latest temp key. But this leaves it at ver. 1.12.3. Where did I go wrong, and how to correct this ?
    When in Las Vegas, don't miss the Pinball Hall of Fame Museum http://www.pinballmuseum.org/ -- with over 150 tables from 6+ decades of this quintessentially American art form.
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  2. Member
    Join Date
    Jul 2007
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    United States
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    Run an uninstaller like Glary Utilities or Revo Uninstaller. There are lots of registry entries are left behind by an incomplete/corrupted uninstall.

    Edit: I just downloaded and successfully installed 1.14.4. Win 10 X64
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  3. Member Seeker47's Avatar
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    Jul 2005
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    Well, I tried it your way -- using Revo 4. Found a lot of leftover stuff, and ripped it all out by the roots.
    (With the standard Revo mode: did not look into 'Advanced', the "Hunter" feature, or whatever.)
    Re-installed 1.14.4, into Win 7 Ultimate x64. Same result: "A fatal error occurred, and the program will Exit.", or words to that effect. I was lucky to be able to get it back to a functioning 1.12.3. Not very satisfactory . . . .
    When in Las Vegas, don't miss the Pinball Hall of Fame Museum http://www.pinballmuseum.org/ -- with over 150 tables from 6+ decades of this quintessentially American art form.
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  4. Member
    Join Date
    Mar 2008
    Location
    Netherlands
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    Try to remove the makemkv profile directory.
    I use Linux so i don't know the exact path but usually it is in your user directory
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