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  1. Hello All,
    Hoping someone can assist and lead me down a path in fixing a video file I have. I have a video back from 2011 that I need to open. I'm on a MAC. It states it's a .mov file.
    The file size is 546.7mb. I tried opening the file in VLC. It imports but the duration time says 0:00. Nor when I click the video does anything play.
    I also tried opening the file in Quicktime Player and it states it cannot open the file.

    I'm not sure where to begin in finding out if this file is repairable or not and if i'm doing something wrong. Any assistance you guys can provide is greatly appreciated!
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  2. Member
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    Jan 2019
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    Europe
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    Try opening it with Mediainfo
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  3. I'm a Super Moderator johns0's Avatar
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    Thread moved to the mac forum where you can get more help.
    I think,therefore i am a hamster.
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  4. It said that I should use Quick time 7 to play it. When I try to import the file into Quicktime 7, it says it's not a video file.
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  5. Member
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    try avidemux or open it with a hexeditor if it is only zeros then it a garbage file
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  6. Member
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    To use mediainfo in a situation like this put it into text view and post the info in this thread.
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  7. Here is what is shown in text view when I do it in MediaInfo:

    General
    Complete name : /Volumes/GOGREEN_PAS/MyBook/100_0172.MOV
    Format : QuickTime
    Format/Info : Original Apple specifications
    File size : 521 MiB
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  8. Originally Posted by Nilzzon View Post
    try avidemux or open it with a hexeditor if it is only zeros then it a garbage file

    I tried avidemux. When trying to import the video, this is the error I got.
    Image
    [Attachment 48882 - Click to enlarge]
    Image Attached Thumbnails Click image for larger version

Name:	Screen Shot 2019-04-26 at 10.33.34 PM.png
Views:	9
Size:	75.8 KB
ID:	48881  

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  9. Member
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    Is this file from a camera? If so, and you can provide a working file from the same device,
    there are two or three programs in the software/video repair section of this site that may help

    https://www.videohelp.com/software/Video-Repair-Tool
    https://www.videohelp.com/software/recover-mp4-to-h264
    https://www.videohelp.com/software/untrunc
    Last edited by davexnet; 26th Apr 2019 at 23:08.
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  10. Member
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    Originally Posted by VideoHelpPlease View Post
    Originally Posted by Nilzzon View Post
    try avidemux or open it with a hexeditor if it is only zeros then it a garbage file

    I tried avidemux. When trying to import the video, this is the error I got.
    Image
    [Attachment 48882 - Click to enlarge]
    Try a hexeditor if it is all zeros then there is no video
    https://www.google.com/search?client=firefox-b-d&q=hex+editor+mac

    or upload it somewhere so others can take a look at it
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