for a lot of reasons (making gifs mainly I know there are a lot of ways to get into it but this is the way that I like it) I still using TMPGenc 2.5... yeah in spite of the upgraded versions of it that we have nowadays the thing is that I use it in order to take the frames of a video in particular I mean. I select the video, then I set the size of the it, the frame ratio, and finally the format (BMP cuz it's old) for being saved. but recently I upgraded from WINDOWS 8.1 to WINDOWS 10 and this is not working anymore for me. I installed the TMPGenc 2.5 but by the time of select the video range it doesn't works the only thing that I get it's the very first frame of the video and by this I understand it's a codec issue.
and according to Gspot.
Codec Status Undetermined
mp4a: MPEG-4 AAC LC
What should I do? I have tried with a codec pack, but it doesn't help.
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if all else fails read the manual