No Audio with Handbrake

[njitgrad]

Having successfully converted 100s of DVDs into MP4s using Handbrake I am perplexed as to why I am having trouble with one particular movie.

For some reason there is no audio during playback of the resulting .mp4 file however when I drag the VIDEO_TS folder of the source into VLC Player it plays with no issue so I know that the audio exists in the source.

I tried the latest Handbrake version and it just crashed during conversion, don't know what that's all about. The version I use is 0.10.0.6534 64-Bit.

Any suggestions for a workaround -or- an alternative tool that does what Handbrake does (for free) would be appreciated.

[johns0]

Try vidcoder.

[sneaker]

The version I use is 0.10.0.6534 64-Bit.

How many years is that old? Latest version is 1.1.1 (+the nightly test versions).
If it still fails and no one else reported it already you can report the issue to the developers.

[njitgrad]

Try vidcoder.

I tried VidCoder and it created only a 13 minute long video of which I only hear audio (the video is a single frame that lasts the duration of the file).
I used the Fast 720p30 preset.

[davexnet]

Source video not decrypted properly?
Both vidcoder and handbrake create a runlog.
Any clue there?

[njitgrad]

Source video not decrypted properly?
Both vidcoder and handbrake create a runlog.
Any clue there?

I tried it with two versions of DVDFab. Same result.

Here is the encode log when running Handbrake:

HandBrake 0.10.0.6534 - 64bit Version
OS: Microsoft Windows NT 6.2.9200.0 - 64bit
CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
Ram: 8130 MB,
GPU Information:
NVIDIA GeForce GTX 660 - 23.21.13.8813
Screen: 1920x1080
Temp Dir: C:\Users\Chris\AppData\Local\Temp\
Install Dir: C:\Program Files\Handbrake
Data Dir: C:\Users\Chris\AppData\Roaming\HandBrake\HandBrake \0.10.0.6534

-------------------------------------------
CLI Query: -i "K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS" -t 1 --angle 1 -c 1-18 -o "K:\Bridget Jones 1.mp4" -f mp4 --decomb -w 720 --crop 58:60:8:6 --loose-anamorphic --modulus 2 -e x264 -q 20 --vfr -a 1,1 -E av_aac,copy:ac3 -6 dpl2,none -R Auto,Auto -B 160,0 -D 0,0 --gain 0,0 --audio-fallback ac3 --markers="C:\Users\Chris\AppData\Local\Temp\Bridget Jones 1-1-chapters.csv" --encoder-level="4.1" --encoder-profile=high --verbose=1

[13:56:15] hb_init: starting libhb thread
HandBrake 0.10.0 (2014112200) - MinGW x86_64 - https://handbrake.fr
8 CPUs detected
Opening K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS...
[13:56:15] CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
[13:56:15] - Intel microarchitecture Haswell
[13:56:15] - logical processor count: 8
[13:56:15] OpenCL: library not available
[13:56:15] Intel Quick Sync Video support: no
[13:56:15] hb_scan: path=K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS, title_index=1
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS) failed
[13:56:15] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Could not open input: Permission denied
libdvdread: Can't open K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS for reading
libdvdread: Device K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS inaccessible, CSS authentication not available.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Could not open input: Permission denied
libdvdread: Can't open K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS for reading
libdvdread: Device K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS inaccessible, CSS authentication not available.
[13:56:15] scan: DVD has 19 title(s)
[13:56:15] scan: scanning title 1
[13:56:15] scan: opening IFO for VTS 1
[13:56:15] dvd: Skipping multi-angle cells 1-2
[13:56:15] dvd: Skipping multi-angle cells 3-4
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 3-4
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] scan: duration is 01:37:55 (5875533 ms)
[13:56:15] pgc_id: 1, pgn: 1: pgc: 0000000003BE4F10
[13:56:15] scan: vts=1, ttn=1, cells=0->25, blocks=0->2463211, 2462243 blocks
[13:56:15] scan: checking audio 1
[13:56:15] scan: id=0x80bd, lang=English (AC3), 3cc=eng ext=1
[13:56:15] scan: checking audio 2
[13:56:15] scan: id=0x81bd, lang=Francais (AC3), 3cc=fra ext=1
[13:56:15] scan: checking audio 3
[13:56:15] scan: id=0x82bd, lang=English (AC3), 3cc=eng ext=3
[13:56:15] scan: checking subtitle 1
[13:56:15] scan: id=0x20bd, lang=English, 3cc=eng ext=1
[13:56:15] scan: title 1 has 18 chapters
[13:56:15] dvd: Skipping multi-angle cells 1-2
[13:56:15] dvd: Skipping multi-angle cells 3-4
[13:56:15] dvd: Skipping multi-angle cells 21-22
[13:56:15] dvd: Skipping multi-angle cells 23-24
[13:56:15] scan: chap 1 c=0->2, b=0->237611 (237421), 439833 ms
[13:56:15] scan: chap 2 c=3->5, b=237612->350097 (112015), 267667 ms
[13:56:15] scan: chap 3 c=6->6, b=350098->490947 (140850), 378867 ms
[13:56:15] scan: chap 4 c=7->7, b=490948->611121 (120174), 315300 ms
[13:56:15] scan: chap 5 c=8->8, b=611122->787737 (176616), 477500 ms
[13:56:15] scan: chap 6 c=9->9, b=787738->917849 (130112), 328333 ms
[13:56:15] scan: chap 7 c=10->10, b=917850->1005553 (87704), 206700 ms
[13:56:15] scan: chap 8 c=11->11, b=1005554->1126127 (120574), 360467 ms
[13:56:15] scan: chap 9 c=12->12, b=1126128->1224001 (97874), 267066 ms
[13:56:15] scan: chap 10 c=13->13, b=1224002->1360511 (136510), 376166 ms
[13:56:15] scan: chap 11 c=14->14, b=1360512->1434806 (74295), 196133 ms
[13:56:15] scan: chap 12 c=15->15, b=1434807->1564693 (129887), 335333 ms
[13:56:15] scan: chap 13 c=16->16, b=1564694->1759322 (194629), 482166 ms
[13:56:15] scan: chap 14 c=17->17, b=1759323->1834776 (75454), 212533 ms
[13:56:15] scan: chap 15 c=18->19, b=1834777->1960254 (125478), 356467 ms
[13:56:15] scan: chap 16 c=20->22, b=1960255->2190401 (229972), 518834 ms
[13:56:15] scan: chap 17 c=23->24, b=2190402->2463106 (272573), 355166 ms
[13:56:15] scan: chap 18 c=25->25, b=2463107->2463211 (105), 1000 ms
[13:56:15] scan: aspect = 1.77778
[13:56:15] scan: decoding previews for title 1
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
[13:56:15] scan: title angle(s) 2
[ac3 @ 00000000043fba40] frame sync error
[13:56:15] scan: audio 0x81bd: ac3, rate=48000Hz, bitrate=384000 Francais (AC3) (5.1 ch)
[ac3 @ 00000000043fba40] frame sync error
[ac3 @ 00000000043fbb80] frame sync error
[13:56:15] scan: audio 0x82bd: ac3, rate=48000Hz, bitrate=192000 English (AC3) (Director's Commentary 1) (2.0 ch)
[ac3 @ 0000000004414860] frame sync error
[13:56:15] scan: audio 0x80bd: ac3, rate=48000Hz, bitrate=448000 English (AC3) (5.1 ch)
[13:56:15] Broken timestamps detected. Reordering.
[13:56:15] scan: 10 previews, 720x480, 23.976 fps, autocrop = 58/60/8/6, aspect 16:9, PAR 32:27
[13:56:15] libhb: scan thread found 1 valid title(s)
+ title 1:
+ vts 1, ttn 1, cells 0->25 (2462243 blocks)
+ angle(s) 2
+ duration: 01:37:55
+ size: 720x480, pixel aspect: 32/27, display aspect: 1.78, 23.976 fps
+ autocrop: 58/60/8/6
+ support opencl: no
+ support hwd: no
+ chapters:
+ 1: cells 0->2, 237421 blocks, duration 00:07:20
+ 2: cells 3->5, 112015 blocks, duration 00:04:28
+ 3: cells 6->6, 140850 blocks, duration 00:06:19
+ 4: cells 7->7, 120174 blocks, duration 00:05:15
+ 5: cells 8->8, 176616 blocks, duration 00:07:58
+ 6: cells 9->9, 130112 blocks, duration 00:05:28
+ 7: cells 10->10, 87704 blocks, duration 00:03:27
+ 8: cells 11->11, 120574 blocks, duration 00:06:00
+ 9: cells 12->12, 97874 blocks, duration 00:04:27
+ 10: cells 13->13, 136510 blocks, duration 00:06:16
+ 11: cells 14->14, 74295 blocks, duration 00:03:16
+ 12: cells 15->15, 129887 blocks, duration 00:05:35
+ 13: cells 16->16, 194629 blocks, duration 00:08:02
+ 14: cells 17->17, 75454 blocks, duration 00:03:33
+ 15: cells 18->19, 125478 blocks, duration 00:05:56
+ 16: cells 20->22, 229972 blocks, duration 00:08:39
+ 17: cells 23->24, 272573 blocks, duration 00:05:55
+ 18: cells 25->25, 105 blocks, duration 00:00:01
+ audio tracks:
+ 1, English (AC3) (5.1 ch) (iso639-2: eng), 48000Hz, 448000bps
+ 2, Francais (AC3) (5.1 ch) (iso639-2: fra), 48000Hz, 384000bps
+ 3, English (AC3) (Director's Commentary 1) (2.0 ch) (iso639-2: eng), 48000Hz, 192000bps
+ subtitle tracks:
+ 1, English (iso639-2: eng) (Bitmap)(VOBSUB)
+ 2, Closed Captions (iso639-2: eng) (Text)(CC)
Reading chapter markers from file C:\Users\Chris\AppData\Local\Temp\Bridget Jones 1-1-chapters.csv
[13:56:15] 1 job(s) to process
[13:56:15] starting job
[13:56:15] yadif thread started for segment 0
[13:56:15] yadif thread started for segment 2
[13:56:15] yadif thread started for segment 1
[13:56:15] yadif thread started for segment 3
[13:56:15] yadif thread started for segment 4
[13:56:15] yadif thread started for segment 5
[13:56:15] yadif thread started for segment 6
[13:56:15] yadif thread started for segment 7
[13:56:15] decomb filter thread started for segment 0
[13:56:15] decomb filter thread started for segment 1
[13:56:15] decomb filter thread started for segment 7
[13:56:15] decomb filter thread started for segment 3
[13:56:15] decomb filter thread started for segment 4
[13:56:15] decomb filter thread started for segment 5
[13:56:15] decomb filter thread started for segment 6
[13:56:15] decomb filter thread started for segment 2
[13:56:15] decomb check thread started for segment 0
[13:56:15] decomb check thread started for segment 1
[13:56:15] decomb check thread started for segment 2
[13:56:15] decomb check thread started for segment 3
[13:56:15] decomb check thread started for segment 4
[13:56:15] decomb check thread started for segment 5
[13:56:15] decomb check thread started for segment 6
[13:56:15] decomb check thread started for segment 7
[13:56:15] mask filter thread started for segment 0
[13:56:15] mask filter thread started for segment 1
[13:56:15] mask filter thread started for segment 7
[13:56:15] mask filter thread started for segment 3
[13:56:15] mask filter thread started for segment 4
[13:56:15] mask filter thread started for segment 5
[13:56:15] mask erode thread started for segment 3
[13:56:15] mask erode thread started for segment 4
[13:56:15] mask erode thread started for segment 0
[13:56:15] mask erode thread started for segment 7
[13:56:15] mask erode thread started for segment 2
[13:56:15] mask filter thread started for segment 6
[13:56:15] mask filter thread started for segment 2
[13:56:15] mask dilate thread started for segment 4
[13:56:15] mask erode thread started for segment 6
[13:56:15] mask erode thread started for segment 1
[13:56:15] mask dilate thread started for segment 0
[13:56:15] mask dilate thread started for segment 1
[13:56:15] mask dilate thread started for segment 2
[13:56:15] mask dilate thread started for segment 3
[13:56:15] mask erode thread started for segment 5
[13:56:15] sync: expecting 140871 video frames
[13:56:15] mask dilate thread started for segment 5
[13:56:15] mask dilate thread started for segment 6
[13:56:15] mask dilate thread started for segment 7
[13:56:15] job configuration:
[13:56:15] * source
[13:56:15] + K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS
[13:56:15] + title 1, chapter(s) 1 to 18
[13:56:15] * destination
[13:56:15] + K:\Bridget Jones 1.mp4
[13:56:15] + container: MPEG-4 (libavformat)
[13:56:15] + chapter markers
[13:56:15] * video track
[13:56:15] + decoder: mpeg2video
[13:56:15] + bitrate 9801 kbps
[13:56:15] + filters
[13:56:15] + Decomb (default settings)
[13:56:15] + Framerate Shaper (0:27000000:1126125)
[13:56:15] + frame rate: same as source (around 23.976 fps)
[13:56:15] + Crop and Scale (720:370:58:60:8:6)
[13:56:15] + source: 720 * 480, crop (58/60/8/6): 706 * 362, scale: 720 * 370
[13:56:15] + loose anamorphic
[13:56:15] + storage dimensions: 720 * 370, mod 2
[13:56:15] + pixel aspect ratio: 52244 / 43983
[13:56:15] + display dimensions: 855 * 370
[13:56:15] + encoder: H.264 (libx264)
[13:56:15] + profile: high
[13:56:15] + level: 4.1
[13:56:15] + quality: 20.00 (RF)
[13:56:15] * audio track 1
[13:56:15] + decoder: English (AC3) (5.1 ch) (track 1, id 0x80bd)
[13:56:15] + bitrate: 448 kbps, samplerate: 48000 Hz
[13:56:15] + mixdown: Dolby Pro Logic II
[13:56:15] + encoder: AAC (libavcodec)
[13:56:15] + bitrate: 160 kbps, samplerate: 48000 Hz
[13:56:15] * audio track 2
[13:56:15] + decoder: English (AC3) (5.1 ch) (track 1, id 0x80bd)
[13:56:15] + bitrate: 448 kbps, samplerate: 48000 Hz
[13:56:15] + AC3 Passthru
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Could not open input: Permission denied
libdvdread: Can't open K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS for reading
libdvdread: Device K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS inaccessible, CSS authentication not available.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions: 1 2 3 4 5 6 7 8
libdvdread: Encrypted DVD support unavailable.
libdvdread: Could not open input: Permission denied
libdvdread: Can't open K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS for reading
libdvdread: Device K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS inaccessible, CSS authentication not available.
libdvdnav: DVD disk reports itself with Region mask 0x00000000. Regions:[13:56:15] encx264: min-keyint: 24, keyint: 240
1 2 3 4 5 6 7 8
[13:56:15] encx264: encoding at constant RF 20.000000
[13:56:15] encx264: unparsed options: level=4.1:vbv-bufsize=78125:vbv-maxrate=62500
x264 [info]: using SAR=52244/43983
x264 [info]: using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX AVX2 FMA3 LZCNT BMI2
[13:56:15] reader: first SCR 146 id 0xe0 DTS 22254
[13:56:15] mpeg2video: "Chapter 1" (1) at frame 0 time 3003
x264 [info]: profile High, level 4.1
[13:56:15] sync: first pts is 3003
[13:56:15] 0.900900s: Video -> Film
[13:56:51] 280.713776s: Film -> Video
[13:56:51] 280.813873s: Video -> Film
[13:56:54] 305.538574s: Film -> Video
[13:56:54] 305.571930s: Video -> Film

[davexnet]

From the log:

Encrypted DVD support unavailable.
libdvdread: Could not open input: Permission denied
libdvdread: Can't open K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS for reading

[njitgrad]

From the log:

Encrypted DVD support unavailable.
libdvdread: Could not open input: Permission denied
libdvdread: Can't open K:\Bridget Jones 1\FullDisc\BRIDGET_JONES\VIDEO_TS for reading

Translation (in simple terms)?

[davexnet]

I would say your rip to the HDD is bad, probably not properly decrypted

[johns0]

Use makemkv to rip and decrypt it first.

[njitgrad]

Use makemkv to rip and decrypt it first.

But I don't want to make MKV files.

[njitgrad]

I would say your rip to the HDD is bad, probably not properly decrypted

Is there any free alternative to DVDFab that does the same thing? This is the first time I've had DVDFab fail on me.

[johns0]

Mkv is just a container,you can quickly convert it to mp4 without re-encoding.You won't find any other decrypter.

[njitgrad]

When I insert the DVD, VidCoder tells me: "An Error Occurred While Scanning "

[johns0]

If it's a commercial disc then it's most likely the file protection that's causing the error.

[njitgrad]

If it's a commercial disc then it's most likely the file protection that's causing the error.

I thought VidCoder removed that just like DVDFab does.

[aedipuss]

If it's a commercial disc then it's most likely the file protection that's causing the error.

I thought VidCoder removed that just like DVDFab does.

no. handbrake and vidcoder are just plain encoders. the video has to be decrypted before using them.

[SomeoneElse]

Ok I know I am more than a day late on responding to this thread and a dollar short.... but I just had a few ideas....

So your ripped using Handbrake and have no audio?

First I would ensure the disk is good. Try playing back the DVD on a computer using VLC. If you have no audio try right clicking in the screen go to Audio > Audio Track > and try a different Audio Track.

If you find an audio Track that plays ensure that track is included in when you rip the disk. Better yet if you can figure out how to make Handbrake make it the primary audio track....

johns0 Suggested using MakeMKV, to which njitgrad said he didn't want to MKV files. Well that is all fine and well but it might be the right step to a solution. Use MakeMKV, to create the MKV files test them, if they work use Handbrake to convert the files to Mp4.

Hope that helps someone....