VideoHelp Forum

Our website is made possible by displaying online advertisements to our visitors. Consider supporting us by disable your adblocker or Try ConvertXtoDVD and convert all your movies to DVD. Free trial ! :)
+ Reply to Thread
Results 1 to 6 of 6
Thread
  1. Member
    Join Date
    Jan 2009
    Location
    United States
    Search Comp PM
    I recently recorded some testimonials and used a Iphone for the second camera. The Iphone was recording UHD video at 30fps. After we were done and backed up the files off of the phone, we found that we could not play any of the files that were approximately longer than 10 min. All applications said that the files were corrupted. Why would this be? They played fine on the iphone itself.

    I tried opening the files in:
    Windows media player
    vlc player
    adobe premiere pro
    adobe media encoder
    adobe after effects
    handbrake
    movavi editor

    Nothing has worked so far. Does anyone have any suggestions?

    Thank you!
    Quote Quote  
  2. Explorer Case's Avatar
    Join Date
    Feb 2004
    Location
    Middle Earth
    Search Comp PM
    Which model iPhone? iPhone 6s and later are be able to record in 4K 30 fps, but some of the 4K capable ones are able to record in HEVC (H.265): 7, 7s, 8, 8s, X (A10/A11 chip). Did you set the phone camera to capture in format High Efficiency (H.265) or Most Compatible (H.264)? The choice will only be available if both are supported.
    Perhaps not all of your software may be ready for H.265? Newer hardware (CPU/GPU) can also greatly assist in decoding H.265. How did you transfer the video files from the iPhone? Do you have iTunes installed? Are the files on a Windows pc? Transferred H.264 4K video recordings from my iPhone SE are in a MOV container, and play well in VLC.
    Quote Quote  
  3. I'm interested in this topic. Luckily, i haven't encountered this issue, but I also don't record over 10 mins on my iphone.

    Just a suggestion to avoid this issue, since you're only using iPhone as a second camera, I'm just assuming you're using the clips for b-roll footage for your video, shoot shorter clips, nothing over 3 mins on iphone.
    Quote Quote  
  4. Member
    Join Date
    Mar 2008
    Location
    United States
    Search Comp PM
    Perhaps the OP can post a sample video from his phone here to the forum so we could take a look at it
    Quote Quote  
  5. Member
    Join Date
    Jan 2009
    Location
    United States
    Search Comp PM
    Thanks for the feedback. We transferred the clips off the phones using a computer running windows 10. We were able to browse through the phones memory and transfer the clips off the phone without issue. We were using 2 iphones, both of which had the same problem with longer video clips. Both phone are iphone: 6S.
    Quote Quote  
  6. Member crjackson's Avatar
    Join Date
    May 2002
    Location
    Charlotte, NC
    Search Comp PM
    Just a WAG, but how old is your computer? What processor(s), GPU, etc... please list your full specs...

    Are you running Windows on a Mac, or is this a non-Mac PC?
    Quote Quote  



Similar Threads