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  1. Member
    Join Date
    Aug 2017
    Location
    Samsun TURKEY
    Search Comp PM
    I got Elgato Game Capture Hd60 S ten days ago. I connected the Capture to ps4 as shown in the web site. My webcam view appears in the software, but not on the passthrough TV and not in the mp4 record file in my computer.
    I will be happy if you help me. Thank you in advance for your help.
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  2. Member
    Join Date
    Aug 2017
    Location
    Samsun TURKEY
    Search Comp PM
    This article is about ps4 pro. My ps4 is just ps4. My webcam view does not still appear in the mp4 record file in my computer.
    Quote Quote  
  3. So only the webcam image is missing? All the PS4 generated image is showing on the TV and the computer?
    Quote Quote  
  4. Member
    Join Date
    Aug 2017
    Location
    Samsun TURKEY
    Search Comp PM
    Yes, only the webcam image is missing.
    Quote Quote  
  5. Make sure the webcam is set to output an image format that is supported by the software. RGB, YUY2, MJPEG, whatever the software supports.

    Is the webcam working in other software? Microsoft recently changed the way Windows communicates with webcams -- breaking a lot of older webcam drivers. You may need a driver update or a new webcam.

    https://arstechnica.com/information-technology/2016/08/windows-10-anniversary-update-b...-most-webcams/
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