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  1. Member
    Join Date
    Apr 2008
    Location
    Brazil
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    Hi guys. Please, I would like to ask you some help. I installed today Wondershare Video Converter Ultimate, but I can't run it. Every time I run the main EXE, the logo picture appears on my desktop, but nothing happens. It keeps showing the logo and nothing more. At the end, I have to end process in task manager. Does anybody know what I can do, please? I am using Windows 7 64bits and Wondershare version 9. Thank you very much.
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  2. Member hech54's Avatar
    Join Date
    Jul 2001
    Location
    Yank in Europe
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    After you pay that kind of money, I'd use their help or support section:
    https://videoconverter.wondershare.com/buy/video-converter-ultimate.html
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  3. Originally Posted by hech54 View Post
    After you pay that kind of money
    What kind of money would that be?
    He may be using the free trial.

    Incidentally, support is here: https://videoconverter.wondershare.com/support.html
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  4. Member hech54's Avatar
    Join Date
    Jul 2001
    Location
    Yank in Europe
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    Originally Posted by mike20021969 View Post
    He may be using the free trial.
    Doubt it.
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  5. Originally Posted by Khalel View Post
    Hi guys. Please, I would like to ask you some help. I installed today Wondershare Video Converter Ultimate, but I can't run it. Every time I run the main EXE, the logo picture appears on my desktop, but nothing happens. It keeps showing the logo and nothing more. At the end, I have to end process in task manager. Does anybody know what I can do, please? I am using Windows 7 64bits and Wondershare version 9. Thank you very much.
    If you haven't done so try reinstalling it. Uninstall. Reboot. Reinstall
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