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  1. Member
    Join Date
    Jun 2017
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    United Kingdom
    Search Comp PM
    This may seem like a stupid question and I have tried to search but it just showed about converting MKV to MP4 etc, I have an LG TV and some files work and others dont, the only difference I have seen is the ones that do are MKV version 2 and the ones that don't are MKV version 4, is there a way to make version 4 file into version 2 so it will play on my tv? I have uploaded the two different mediainfo files BB.TXT is the type that works on my tv and GOT.TXT is the one that doesn't. I really hope someone can give me the answer and I hope I am not just being simple, I am quite good with technology but video formats I find very confusing

    thank you in advanced
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  2. Your second file is using HEVC video codec. Only newer TVs and then mostly 4K only support that codec. Probably needs complete re-encoding using e.g. VidCoder to AVC.



    To answer the question about v4 to v2:
    MKVToolNix GUI -> Preferences -> Default Values -> Default additional command line options -> "--clusters-in-meta-seek --disable-track-statistics-tags --engage no_cue_duration --engage no_cue_relative_position"
    Then open the files you want to convert and click "Start Muxing" at the bottom. But this won't solve the HEVC<>AVC problem.
    https://github.com/mbunkus/mkvtoolnix/wiki/Improving-playback-compatibility-with-players
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  3. Member
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    Jun 2017
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    United Kingdom
    Search Comp PM
    Thank you for the reply and the advice, I have downloaded vidcoder but how do I convert the file to AVC? all I can see is MKV or MP4
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  4. Mkv should be fine (mp4 probably works as well...). In Encoding settings you can set "H.264 (x264)" for video but this is already the default anyways, I believe. For Audio Encoding set to codec to "Passthru" and allow for AAC and AC3 (depends on your player's capabilities). (You can "delete" the duplicate audio stream it wants to create.)
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  5. Member
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    Jun 2017
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    United Kingdom
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    Thank you for all your help, wasn't expecting it to be so quick, you were right "H.264 (x264)" was the default and I have set audio to passthru, I will try to convert it and hope that it works, this porgram is much better than one I tried before it said it would take 3 hours to convert a 1 hour video so thank you for the recommendation!
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  6. Member
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    Jun 2017
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    Just converted the file as you suggested and it worked perfectly, I will be using VidCoder a lot from now on I think!
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