I cannot convert my old tv series files to work properly on a Samsung HDTV

[TV Addict]

I have some old TV series files that I want to watch on my Samsung HDTV. I have tried to convert them to MP4 and AVI using Video Converter Factory Pro and WinX HD Video Converter Deluxe.

A few errors occur.... sound goes out of sync, it freezes, or it starts rolling.

Here is the Media Info File

General
Count : 322
Count of stream of this kind : 1
Kind of stream : General
Kind of stream : General
Stream identifier : 0
Inform : Matroska: 123 MiB, 44mn 34s
Unique ID : 102286689602686173861282691848199295737
Unique ID : 102286689602686173861282691848199295737 (0x4CF3B328D5235B33D74D58AFA44552F9)
Count of video streams : 1
Count of audio streams : 1
Video_Format_List : AVC
Video_Format_WithHint_List : AVC
Codecs Video : AVC
Video_Language_List : English
Audio_Format_List : AAC
Audio_Format_WithHint_List : AAC
Audio codecs : AAC LC
Audio_Language_List : English
Complete name : C:\Users\
Folder name : C:\Users\
File name :
File extension : mkv
Format : Matroska
Format : Matroska
Format/Url : http://packs.matroska.org/
Format/Extensions usually used : mkv mk3d mka mks
Commercial name : Matroska
Format version : Version 2
Codec : Matroska
Codec : Matroska
Codec/Url : http://packs.matroska.org/
Codec/Extensions usually used : mkv mk3d mka mks
File size : 128631583
File size : 123 MiB
File size : 123 MiB
File size : 123 MiB
File size : 123 MiB
File size : 122.7 MiB
Duration : 2674630
Duration : 44mn 34s
Duration : 44mn 34s 630ms
Duration : 44mn 34s
Duration : 00:44:34.630
Duration : 00:44:35;07
Duration : 00:44:34.630 (00:44:35;07)
Overall bit rate : 384746
Overall bit rate : 385 Kbps
Frame rate : 23.976
Frame rate : 23.976 fps
Frame count : 64127
File creation date : UTC 2017-03-30 00:58:30.216
File creation date (local) : 2017-03-30 02:58:30.216
File last modification date : UTC 2010-09-24 00:54:32.219
File last modification date (local) : 2010-09-24 02:54:32.219
Writing application : HandBrake svn2829
Writing application : HandBrake svn2829

Video
Count : 334
Count of stream of this kind : 1
Kind of stream : Video
Kind of stream : Video
Stream identifier : 0
StreamOrder : 0
Inform : English, 544*304 (16:9), at 23.976 (24000/1001) fps, AVC (High@L2.1) (2 Ref Frames)
ID : 1
ID : 1
Unique ID : 1026937823
Format : AVC
Format/Info : Advanced Video Codec
Format/Url : http://developers.videolan.org/x264.html
Commercial name : AVC
Format profile : High@L2.1
Format settings : 2 Ref Frames
Format settings, CABAC : No
Format settings, CABAC : No
Format settings, ReFrames : 2
Format settings, ReFrames : 2 frames
Internet media type : video/H264
Codec ID : V_MPEG4/ISO/AVC
Codec ID/Url : http://ffdshow-tryout.sourceforge.net/
Codec : V_MPEG4/ISO/AVC
Codec : AVC
Codec/Family : AVC
Codec/Info : Advanced Video Codec
Codec/Url : http://ffdshow-tryout.sourceforge.net/
Codec profile : High@L2.1
Codec settings : 2 Ref Frames
Codec settings, CABAC : No
Codec_Settings_RefFrames : 2
Duration : 2674633
Duration : 44mn 34s
Duration : 44mn 34s 633ms
Duration : 44mn 34s
Duration : 00:44:34.633
Duration : 00:44:35;07
Duration : 00:44:34.633 (00:44:35;07)
Nominal bit rate : 318000
Nominal bit rate : 318 Kbps
Width : 544
Width : 544 pixels
Height : 304
Height : 304 pixels
Sampled_Width : 544
Sampled_Height : 304
Pixel aspect ratio : 0.987
Display aspect ratio : 1.766
Display aspect ratio : 16:9
Frame rate mode : CFR
Frame rate mode : Constant
Frame rate : 23.976
Frame rate : 23.976 (24000/1001) fps
FrameRate_Num : 24000
FrameRate_Den : 1001
Frame count : 64127
Resolution : 8
Resolution : 8 bits
Colorimetry : 4:2:0
Color space : YUV
Chroma subsampling : 4:2:0
Chroma subsampling : 4:2:0
Bit depth : 8
Bit depth : 8 bits
Scan type : Progressive
Scan type : Progressive
Interlacement : PPF
Interlacement : Progressive
Bits/(Pixel*Frame) : 0.080
Delay : 0
Delay : 00:00:00.000
Delay, origin : Container
Delay, origin : Container
Writing library : x264 - core 75
Writing library : x264 core 75
Encoded_Library_Name : x264
Encoded_Library_Version : core 75
Encoding settings : cabac=0 / ref=2 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=7 / psy=1 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=3 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=1 / wpredb=0 / keyint=240 / keyint_min=24 / scenecut=40 / rc_lookahead=40 / rc=abr / mbtree=1 / bitrate=318 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language : en
Language : English
Language : English
Language : en
Language : eng
Language : en
Default : Yes
Default : Yes
Forced : No
Forced : No
Color range : Limited
colour_description_present : Yes
Color primaries : BT.601 NTSC
Transfer characteristics : BT.709
Matrix coefficients : BT.601

Audio
Count : 272
Count of stream of this kind : 1
Kind of stream : Audio
Kind of stream : Audio
Stream identifier : 0
StreamOrder : 1
Inform : 48.0 KHz, 2 channels, AAC (LC)
ID : 2
ID : 2
Unique ID : 1217649099
Format : AAC
Format/Info : Advanced Audio Codec
Commercial name : AAC
Format profile : LC
Codec ID : A_AAC
Codec : AAC LC
Codec : AAC LC
Codec/Family : AAC
Duration : 2674630
Duration : 44mn 34s
Duration : 44mn 34s 630ms
Duration : 44mn 34s
Duration : 00:44:34.630
Duration : 00:44:34.630
Channel(s) : 2
Channel(s) : 2 channels
Channel positions : Front: L R
Channel positions : 2/0/0
ChannelLayout : L R
Samples per frame : 1024
Sampling rate : 48000
Sampling rate : 48.0 KHz
Samples count : 128382240
Frame rate : 46.875
Frame rate : 46.875 fps (1024 spf)
Compression mode : Lossy
Compression mode : Lossy
Delay : 0
Delay : 00:00:00.000
Delay, origin : Container
Delay, origin : Container
Delay relative to video : 0
Delay relative to video : 00:00:00.000
Video0 delay : 0
Video0 delay : 00:00:00.000
Default : Yes
Default : Yes
Forced : No
Forced : No

[october262]

What are the model & specs of your Samsung HDTV ??

[TV Addict]

Hi

It`s a 40" EH6030 3D Full HD LED TV

[smrpix]

How did you get to that bizarre 46.857 frame rate?

[TV Addict]

that is the media file of the original file in mkv which I downloaded

[orsetto]

The USB players built into TVs are very basic, and usually not compatible with the random type of formatting you'll find in downloaded TV files. The TVs expect very rigid, flawless video formats that adhere religiously to formal specs. Such perfect files aren't reliably available from internet sources: your average uploader codes video worse than a drunken sailor.

You'll save yourself a lot of grief by buying a cheap, dedicated external media player device that accepts your USB drives and plays them out to the TV via USB or HDMI. Or, if you have a BluRay player, connect your video drives to its USB port and use its media player features. Either external option will give you much less trouble, and play way more files than the TV itself.

[hello_hello]

There's three TVs with built in media players in our house and they all play pretty much any common format/video type I throw at them. Two are 5yo Samsung TVs, the third's a 2yo Palsonic. The Palsonic is cheap and nasty and has a terribly average picture, but it's media player has no problem with all the standard formats.

TV Addict,
Try opening the MKV with MKVMergeGUI and remuxing it as a new MKV. If it contains attachments or streams you don't require, disable them before remuxing (especially attachments). It won't take long to save a new MKV and often it'll fix problems, assuming the file itself isn't corrupt, although you should see error messages when remuxing if it is. On paper at least, your MKV should be playable by pretty much anything that supports AVC video.

How did you get to that bizarre 46.857 frame rate?

I think you're referring to the audio frame rate.

[sneaker]

the third's a 2yo Palsonic. The Palsonic is cheap and nasty and has a terribly average picture, but it's media player has no problem with all the standard formats.

I know a genuine Panaphonics when I see it.

TV Addict,
Try opening the MKV with MKVMergeGUI and remuxing it as a new MKV. If it contains attachments or streams you don't require, disable them before remuxing (especially attachments). It won't take long to save a new MKV and often it'll fix problems, assuming the file itself isn't corrupt, although you should see error messages when remuxing if it is. On paper at least, your MKV should be playable by pretty much anything that supports AVC video.

Can also be good to add --clusters-in-meta-seek --disable-track-statistics-tags --engage no_cue_duration --engage no_cue_relative_position as additional output options. (more info)
But I agree. Had good experiences with a rather old Samsung TV. Not really picky. But orsetto's advice isn't bad either. You can get cheap media boxes these days, slap Kodi or w/e on it and things should be good. If it's just one file then re-encode.

[TV Addict]

Hi

Thanks for all the feedback,

These files work perfectly on my PC. I usually just format to mp4 but this specific tv series is just not working. I will try the MKVMergeGUI and let you know if it worked.