Problems with Xilisoft Video Converter Ultimate

[Diokamos]

Recently I bought me a copy of this soft. Unfortunately, they did not warn me,
it was no good on subtitles for Mac version...the leit-motiv of my buying.
I accepted swapping for PC version, much to my desliking...
Now I get nothing when try to run the application...it hangs since start.
I have had several answer from Xili, including sent thru ftp (theirs) copies of
files used...subtitels...etc. and have NEVER gotten an answer.
Is Xilisoft out of business? Broke? Wrong personnel?
What do I do next?
Has anybody got an answer?

[johns0]

Get your money back,it's a crappy software.

[Baldrick]

Yep. Use instead handbrake, vidcoder and xmedia recode. All free!

[Diokamos]

Thanks for the advice...
Unfortunately, NONE works for subtitles
Diokamos

[redwudz]

All three work with subtitles. You might describe your subtitle problem and someone here should be able to give you information about subtitle usage.

[videobruger]

You might describe your subtitle problem

And perhaps attach the subtitle to the post.

But why can't you not just have what-ever-player you're using have displaying the subtitle? I guess the reason for re-encoding is to get harcoded subs?

[Diokamos]

I sure can, amigo...but:
I need inserted subs to have relatives see the video files in their native language. Simply

[Baldrick]

Have you tried them??? In vidcoder, load the video, and then load your srt subtitle. Convert. DOne.

[Diokamos]

Yes, I have
You cannot change case sizes. The default is too small for my sight
So...