Video Audio not working in MPC-HC

[dr-love55]

I'm new here and kinda a noob so please be helpful and nice...

I have a few videos that wont play in MPC-HC correctly there is video playing but no audio tracks are even recognised, It playes in Windows media player with audio so I know its the player or the codecs

I use MPC-HC + CCCP I also uninstalled CCCP and tried K-Lite Codec Pack with same results (Codecs are using default settings)


MEDIA INFO
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 863 MiB
Duration : 23mn 41s
Overall bit rate mode : Variable
Overall bit rate : 5 091 Kbps
Encoded date : UTC 2015-09-18 10:12:58
Tagged date : UTC 2015-09-18 10:12:58

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 23mn 41s
Bit rate : 5 000 Kbps
Maximum bit rate : 19.7 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 23.976 fps
Minimum frame rate : 23.974 fps
Maximum frame rate : 23.981 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.101
Stream size : 848 MiB (98%)
Writing library : x264 core 142 r2479 dd79a61
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=5000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=62500 / vbv_bufsize=78125 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2036-02-06 06:28:16
Tagged date : UTC 2015-09-18 10:13:27
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 23mn 40s
Bit rate mode : Variable
Bit rate : 82.9 Kbps
Maximum bit rate : 125 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 44.1 KHz
Compression mode : Lossy
Stream size : 14.0 MiB (2%)
Language : English
Encoded date : UTC 2015-09-12 20:42:13
Tagged date : UTC 2015-09-18 10:13:27

[sum_guy]

Get rid of the codec packs, install LAVfilters, try again after a reboot.

https://www.videohelp.com/software/LAV-Filters

[sum_guy]

Was the video captured with a phone? Digital Camera? possibly Kodak? You could try converting out of the mp4 isom v1 to mp4 avc/aac. I'd use ffmpeg or WinFF etc.

[ndjamena]

Look at it with MP4box -info instead. Check the enabled flag, if that's fine, try mp4box -diso and look for odd elements. Maybe MPC-HC is obeying a command Media Player is ignoring.