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Please try to help those who may help you, by publishing a complete log file of a failed attempt. We cannot know which of the many steps in the whole sequence failed. Maybe you just forgot to multiplex the HEVC video with the AAC audio into a common container (MP4 or MKV)? We do not even know if you tried to use a convenient encoding feature like "One Click Encoder", or assembled all the jobs manually. Too few details to help.