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  1. 15th Oct 2015 18:54 #1
    Dan Allen
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    Using SnagIt on MacbookPro, recorded my screen, with my voice through a mic. The resulting MP4 file plays perfectly in SnagIT's viewer and in QuickTime. However, if the video is opened through a browser, no sound. MediaInfo report is in the image below.

    Click image for larger version Name: mediaInfoReport.png Views: 271 Size: 86.9 KB ID: 34072

    This is a major hassle, because I need these videos for my clients.

    Do I need different computer? Difference video recorder?
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  2. 16th Oct 2015 02:32 #2
    Baldrick
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    Maybe because of 2 audio streams. Try remove one with a multiplexer like mp4box or some gui for it like Snagit.

    Or reconvert the audio to one AAC audio track.
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  3. 16th Oct 2015 03:08 #3
    Dan Allen
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    Snagit has a way to remove one of the audio streams?

    What software will reconvert the audio?

    I cannot use this procedure for routine video making. Too time consuming.

    Isn't this a bug in Snagit?
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  4. 16th Oct 2015 03:16 #4
    Baldrick
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    I don't use Snagit so I have no idea. But check all SETTINGS...

    Or maybe it creates one audio track for mic audio and one for computer audio?
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