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  1. I have some videos ripped to mp4 format. I can play them in full on a computer, from either the internal hard drive or from an external hard drive to which they've been copied. However, when I plug the portable HD into the USB port on our TV and try to play them, some videos do not play to completion, but just end abruptly at some point. The TV screen just goes blank and after a couple of seconds the next video in the directory tree starts to play. The behavior does not seem to be correlated to file size, as some files of comparable size will play until the end, while others will not. However, the behavior is consistent for a particular file, with the cut-off point always occurring at the at the same place in the video. I plan to try playing the problem files on the TV from a thumb drive, just to see if this makes a difference. However, the portable HD is much more convenient in terms of capacity and also is cheaper pr MB, so I'd like to get other suggestions.

    Thanks in advance.
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  2. Take a look at MediaInfo to see what files you have. post the text so we can help
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  3. Here is the data for a couple of the problem files:

    General
    Complete name : F:\Movies\ .mp4
    Format : MPEG-4
    Format profile : Base Media
    Codec ID : isom
    File size : 3.96 GiB
    Duration : 3h 20mn
    Overall bit rate mode : Variable
    Overall bit rate : 2 824 Kbps
    Encoded date :
    Tagged date :

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4
    Format settings, CABAC : Yes
    Format settings, ReFrames : 5 frames
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 3h 20mn
    Bit rate : 2 422 Kbps
    Maximum bit rate : 12.5 Mbps
    Width : 1 920 pixels
    Height : 800 pixels
    Display aspect ratio : 2.40:1
    Frame rate mode : Constant
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.066
    Stream size : 3.39 GiB (86%)
    Writing library : FASM Quality Enhancer Bitrate Squeezer 5.0 (c)2011 Fachman
    Encoded date :
    Tagged date :
    Color range : Limited
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709

    Audio
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : 40
    Duration : 3h 20mn
    Bit rate mode : Variable
    Bit rate : 399 Kbps
    Maximum bit rate : 460 Kbps
    Channel(s) : 2 channels
    Channel(s)_Original : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Stream size : 572 MiB (14%)
    Language : English
    Encoded date :
    Tagged date :


    General
    Complete name : F:\Movies\ .mp4
    Format : MPEG-4
    Format profile : Base Media
    Codec ID : isom
    File size : 2.19 GiB
    Duration : 2h 6mn
    Overall bit rate mode : Variable
    Overall bit rate : 2 473 Kbps
    Encoded date :
    Tagged date :

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 4 frames
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 2h 6mn
    Bit rate : 1 964 Kbps
    Maximum bit rate : 12.0 Mbps
    Width : 1 920 pixels
    Height : 816 pixels
    Display aspect ratio : 2.35:1
    Frame rate mode : Constant
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.052
    Stream size : 1.74 GiB (79%)
    Writing library : x264 core 140 r2377 1ca7bb9
    Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=4 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=1964 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=62500 / vbv_bufsize=78125 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
    Encoded date :
    Tagged date :

    Audio #1
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : 40
    Duration : 2h 6mn
    Bit rate mode : Variable
    Bit rate : 384 Kbps
    Maximum bit rate : 433 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Stream size : 344 MiB (15%)
    Language : English
    Encoded date :
    Tagged date :

    Audio #2
    ID : 3
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : 40
    Duration : 2h 6mn
    Bit rate mode : Variable
    Bit rate : 124 Kbps
    Maximum bit rate : 142 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Stream size : 113 MiB (5%)
    Language : English
    Encoded date :
    Tagged date :


    General
    Complete name : F:\Movies\ .mp4
    Format : MPEG-4
    Format profile : Base Media
    Codec ID : isom
    File size : 2.40 GiB
    Duration : 2h 19mn
    Overall bit rate mode : Variable
    Overall bit rate : 2 473 Kbps
    Encoded date :
    Tagged date :

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 4 frames
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 2h 19mn
    Bit rate : 1 966 Kbps
    Maximum bit rate : 9 890 Kbps
    Width : 1 792 pixels
    Height : 1 080 pixels
    Display aspect ratio : 5:3
    Frame rate mode : Constant
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.042
    Stream size : 1.91 GiB (79%)
    Writing library : x264 core 140 r2377 1ca7bb9
    Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=4 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=1966 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=62500 / vbv_bufsize=78125 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
    Encoded date :
    Tagged date :

    Audio #1
    ID : 2
    Format : AAC
    Format/Info : Advanced Audio Codec
    Format profile : LC
    Codec ID : 40
    Duration : 2h 19mn
    Bit rate mode : Variable
    Bit rate : 384 Kbps
    Maximum bit rate : 489 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Stream size : 375 MiB (15%)
    Language : English

    Thanks again, I appreciate the help.
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  4. Banned
    Join Date
    Oct 2014
    Location
    Northern California
    Search PM
    Unfortunately it is nothing new, some videos will simply not play on those devices.

    The firmware/software on those devices produced by engineers borders utter crap, it only supports limited settings for absolutely no valid reason except for shoddy engineering.

    You best solution is to simply not use the built-in player functionality but hook it up to a HTPC.

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  5. Originally Posted by newpball View Post
    Unfortunately it is nothing new, some videos will simply not play on those devices.

    The firmware/software on those devices produced by engineers borders utter crap, it only supports limited settings for absolutely no valid reason except for shoddy engineering.

    You best solution is to simply not use the built-in player functionality but hook it up to a HTPC.

    That's exactly what I do. Integrated players are s***
    MPC-HC on a HTPC is very nice ... integrated LAV Filters

    I think it has to do with the resolution but just a guess, there is something that is not so like the player wants it to be ...
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  6. Member
    Join Date
    Aug 2006
    Location
    United States
    Search Comp PM
    Originally Posted by benjamj View Post
    I have some videos ripped to mp4 format. I can play them in full on a computer, from either the internal hard drive or from an external hard drive to which they've been copied. However, when I plug the portable HD into the USB port on our TV and try to play them, some videos do not play to completion, but just end abruptly at some point. The TV screen just goes blank and after a couple of seconds the next video in the directory tree starts to play. The behavior does not seem to be correlated to file size, as some files of comparable size will play until the end, while others will not. However, the behavior is consistent for a particular file, with the cut-off point always occurring at the at the same place in the video. I plan to try playing the problem files on the TV from a thumb drive, just to see if this makes a difference. However, the portable HD is much more convenient in terms of capacity and also is cheaper pr MB, so I'd like to get other suggestions.

    Thanks in advance.
    newpball is a troll whose main concern is insulting engineers and disrupting the forum for his own amusement, so I wouldn't take very much of what he says seriously.

    The built-in media players for TVs are definitely more limited in what they can play than dedicated media players or PCs. They are fine for people like me who do their own capturing and encoding, so their media files are always compatible with the playback devices they own.

    A dedicated hardware media player makes more sense for those who need to play files encoded by others who don't always care about compatibility with TV hardware media players. Some files that you download probably still won't play, but not as many. The WD TV Media Player is frequently recommended by members here who use media players.

    Dedicated HTPCs can play more, but are not for everyone due to cost, or the amount of technical expertise needed to set one up, or insufficient user-friendliness, or the all-important spouse approval factor. If you are a single geek or everyone in the family is a geek, then feel free to go for it. Yes, I have one but only I use it. My friends and family prefer to use more traditional consumer electronics.
    Last edited by usually_quiet; 20th Jun 2015 at 13:26.
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  7. Member Krispy Kritter's Avatar
    Join Date
    Jul 2003
    Location
    St Louis, MO USA
    Search Comp PM
    Check the TV User Manual and it may list the basic specs for supported files.

    Things to watch: resolution, video codec, video bitrate, audio codec, and audio bitrate.

    If any one thing is not supported on within spec, the files will not play.
    Google is your Friend
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