Problem with Freemake Video Converter

[vidstin]

Hi,

I have been using Freemake Video Converter for a long time now. I use it to burn files in common video formats such as AVI. MKV etc to DVD. I like Freemake because it is a one button operation to convert and burn and to fit my files onto one DVD.

After burning hundreds of DVDs like this, suddenly Freemake is turning my pc off somewhere in the process. I set it running, come back expecting to find the usual 'burning completed' message, and I find a black screen and a powered-down machine. I have made zero changes to this machine, this just happened out of the blue. I have uninstalled, re-downloaded and re-installed Freemake, but the problem persists. I have downloaded an older version. Problem persists.

I have Googled this and seen several posts reporting crashes, but no explanations, or suggestions for a solution.

In the ideal world I would find a fix for this because Freemake does (or used to do) exactly what I need.

So first, does anybody have any experience with this problem or any useful suggestions as to what to look at/for which might fix the issue?

Secondly, there is a whole lot of video software out there and I am struggling to find an alternative. Seems like some software converts, some burns, some compresses, but I have seen nothing else which does all that in one simple operation. Does anybody know of a good alternative?

Thanks.

[davexnet]

The usual cause when a shutdown occurs during encoding (or similar) is that the PC overheated.

Is it a desktop? Open the case and clean out the dust around the cpu heat sink, power supply
and any case fans with compressed air...

[vidstin]

Thanks, davexnet, I didn't think of it being something physical like that. To answer your question, it's a laptop. I just ran it with a fan blowing on it and it burned OK. Only the one disk at this point, but looks promising. Thanks for your help

[davexnet]

Laptops often get used on the bed, sofa and other similar surfaces, and the air intake sucks in all the dust, lint, etc,etc.
Always best to use the device on a firm surface to extend trouble-free operation and keep the much less accessible laptop
interior clean!