can play video on chrome but not on firefox?

[sovaldi]

Hi, I have been baffled by this issue and have been asking around but did not seem to be able to find the right place to get help. I do apologize if this is the wrong forum, but hopefully someone can at least give me some pointers.

I am having some problems with video streaming on my windows xp laptop. I am trying to watch some tv series that is displayed by some unknown web player (I thought it was shockwave or flash but was later informed that it was neither). I can watch it on chrome, but on firefox (and ie too), all I can see is the "ocean clip" (you know, the one with the birds diving down to catch fish, and the whales and all that).

At first I thought it was because windows xp is too old of an os. However, I have no problems seeing the video using firefox on another xp machine. I have the latest version of firefox (34.0.5), and have tried to disable adblock and noscripts also.

Here is the link to the website. I have trouble seeing the videos on both servers:

http://www.xom50.com/xem/watch/168827/

all that I see is the oceans-clip.ogv which can be seen here (i have no ideas why this clip would even load):

http://www.amara.org/en/videos/ney2tcPLJLiS/info/

Thanks in advance for any help I may receive!

[Baldrick]

It's not an unknown player. It is html5 video with both mp4/h264 video and ogv/ogg video. If one fails it should play the other video. It also works fine here in firefox 34.0.5 on windows 7 64bit.

Can you play this html5 test video? http://www.quirksmode.org/html5/tests/video.html

Tried reinstall firefox? New user/clear user settings.

[sovaldi]

Hi, I saw 3 videos on that website

when i clear out user setting in ff, and reload my video, it says "No Video with Supported Format and Mime Type Found" on the video

I came across this post regarding the error, which I believe is very close to my issue, but I have no idea what an .htaccess file is. Am I in over my head?

http://stackoverflow.com/questions/10424729/no-video-with-supported-format-and-mime-ty...s-mean-and-how

[Baldrick]

The .htacces is only on the server side.

[sovaldi]

Hi, thank you so much for letting me know. I was shuffling around for an hour yesterday trying to figure out the .htaccess file thing, and would probably waste more time if you haven't told me. So is there anything else I can try? I actually cannot even see the "ocean video" now when I clear out the user setting (I haven't install flash player yet though-though i don't think it will do any good).

PS: I see 3 videos fine on the website that you post- so what does that mean? thank you!

[redwudz]

Do all three play? They do on my version of FF, 34.0.5 The two in your first post also play.

Have you uninstalled FF, then re-installed it as Baldrick mentions? That fixes a lot of playback problems.