Sony TV shows subtitles in black box

[Vok D]

Hi,

I'm new here, but I really hope some experts can help me out.

I have a Sony KDL-50W828B LCD tv. I use a USB harddrive and the MediaPlayer app available in the Sony app store on my tv to play my movies. The movies are either .MKV or .MP4 (1080p). I use .SRT-files (Unicode) for subtitles.

My problem is that all subtitles show up on my tv in a black box. The box is a bit transparant ('opaque'), but still - I don't want that. I just want white letters, black borders, maybe a little shading - just like normal TV-shows. I tried using the .ASS format, but it seems the formatting gets overruled: the subtitles always show up in the same font, in that black box.

Sony support insists this is a problem with my subtitle files, that supposedly contain formatting info, but they don't - they are just .SRT-files with no formatting info whatsoever.

Does anybody recognize this? Does anyone have any suggestions? Things I could try?

The Media Player app does not seem to have any settings I could fiddle with, and I have not been able to find out who actually created that app, so I can't ask for their help either.

Thanks for your ideas!

Vok D

[Baldrick]

You could try make image sub/idx/dvd subtitles with something like Txt2VobSub and mux into your mkv....but they wont look as good as srt text subs.

Or try ask/search in a sony app forum if they have found a better solution to adjust font settings in tha player app.

[DB83]

Well over here, our 'normal tv-showa' subtitles appear in a black box.

Of course dvds etc. are different.

[Noahtuck]

Usually "subtitles" that appear in a black box are from Closed Caption.
Like from a TV show broadcast.
And I have had TV shows on DVD that did not have actual subtitles but did have closed captions as when I ripped them to convert to Xvid
I would extract the CC's and convert them to SRT subs to include with the Xvids.

[Baldrick]

But Vok D has the subs in srt format already. I'm pretty sure the tv player app adds the black bars.

[Baldrick]

Test

[videobruger]

Perhaps hardcode the subs. Choise between plague or cholera.

[Noahtuck]

I'm pretty sure the tv player app adds the black bars.

I was wondering that also after I posted.

[jagabo]

The media player app is responsible for how the SRT file is rendered.