After many years with an old XP machine I have just recently bought a new Windows 8.1 PC with a 27 inch monitor. Much to my disappointment I find that I have video problems, such as HD videos only play a black screen until I click HD off. Another problem is stuttering on many videos.
I'd be most grateful if anyone can help me solve this problem.
Here are my full video suspects courtesy of Speccy:
Name PHL 273V5 on AMD Radeon R7 Graphics
Current Resolution 1920x1080 pixels
Work Resolution 1920x1009 pixels
State Enabled, Primary, Output devices support
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
ATI AMD Radeon(TM) R7 Graphics
Model AMD Radeon R7 Graphics
Device ID 1002-1313
Subvendor Elitegroup (1019)
Current Performance Level Level 0
GPU Clock 720.0 MHz
Temperature 11 °C
Driver version 18.104.22.168
Memory Type DDR3
Memory 64 MB
Bandwidth 29.9 GB/s
Count of performance levels : 2
GPU Clock 351 MHz
Memory Clock 933 MHz
GPU Clock 720 MHz
Memory Clock 933 MHz
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...and your video player software is?
How do I tell what the default video player software is?
I'm talking about playing videos in websites in my preferred browser Google Chrome.
Just noticed... also many YouTube videos that are not HD.
So the issue is with only online video ?
Stuttering can be any number of issues when considering:
1: Your internet connection ... everybody in street on cable, come 5pm speed drops due to everybody getting online
2: The number hops your connection performs to link to the targeted media
3: Concurrent "users" on the server ... the more the worse delivery speeds become.
Then consider pc ... and what processor is it ?
Make sure both flash player and browsers are current.
Default video player = adobe flash player.
The CPU is a quad core AMD A8-7600. I'm not a gamer so that should be more than adequate for any tasks I might run.
But the issue was confined to this one machine running Windows 8.1. My old PC, a decade old, substantially less powerful, Windows XP machine, is still connected and ran the same videos without a problem.
And of course both use the same cable Internet connection. In the 14 years I've had this same cable account there have been times when things loaded fairly slowly, but I have never previously experienced stuttering during a video play.
However today the videos that wouldn't play yesterday are playing okay. So far. Fingers crossed. All I did was reinstall the Flash player.
The online videos I was testing with to compare the results on the two different PCs can be found here: http://www.whiteboardanimation.com -- the 12 short videos just down the page a bit below the fold.
Would videos like that be relying on the Flash player? Do ALL videos rely on Flash Player?
EDIT: I also installed Silverlight.
Last edited by AnonyMouse901; 20th Sep 2014 at 22:20.