hdpvr black screen

[ddad]

Having a problem with the hauppauge hdpvr 2 gaming edition, getting blach screen on the tv and capture and a message on captue saying "waiting for hdmi video signal".Was told by hauppauge tech support people that the first device santa brought was faulty so had it replaced but still no joy, help pleeeeeeeeease

[fritzi93]

First, fill in your computer details.

More information is needed. You no doubt went through most (all?) of this with the Hauppauge people, but we can't help you without knowing:

1) Are you using the supplied capture software? Any updates available?
2) What are you trying to capture? From what devices?

I have a sneaking suspicion HDCP may be your problem.

[ddad]

Have the updates, gameplay from xbox,my tv is hdcp compliant

[ddad]

i tried another xbox and the system worked, The tech people in hauppauge now tell me that the voltage output from my xbox hdmi is lower than most xboxes and when the signal splits via the hd pvr its not strong enough for the system to work,contacted xbox and they dont know what im talking about