Hauppauge Software not showing

[TruGaming]

What device manager?

[TruGaming]

https://forum.videohelp.com/images/imgfiles/LMRm50b.png
I see that the detected thing is No
and What Device Manager?

[SHS]

https://forum.videohelp.com/images/imgfiles/LMRm50b.png
I see that the detected thing is No
and What Device Manager?

That tool just allow to change what app to launch when you push on the button on top of the HD-PVR 2.
Click here on what a Device Manager is in windows

[TruGaming]

I didn't see anything with the word Hauppauge or HD PVR 2 in DM

[SHS]

I didn't see anything with the word Hauppauge or HD PVR 2 in DM

It should be under Sound, video and game controllers

Are you not see this?.

[TruGaming]

I don't see that.

[SHS]

I don't see that.

Do you see any unknown devices in Device Manager (Those with a yellow question mark)?.

[TruGaming]

No, I don't

[SHS]

Hmmm I don't know what to tell other then try a diff system and see if the same problem show up if so then you may to try getting a hold of hauppauge tech support and see about the getting the device RMA because maybe there something wrong with it that may why the software not working because it can't find the device.

[TruGaming]

What system

[SHS]

What system

Are you joke me you don't know wtf (try a diff system) means as in desktop system a friend system something other then your laptop get now?.
This my last reply here later.

[gll99]

But... why is the software NOT popping up?

You wouldn't be running an extended desktop by any chance and the window is opening off screen? Do you have any other viewing device ie...monitor or tv connected to your graphics adapter ie...over hdmi.

I didn't see anything with the word Hauppauge or HD PVR 2 in DM

The Hauppauge device will only show in the Device Manager when drivers are installed and the usb cable is plugged in between the HDPVR2 and the computer.

And if I record with Showbiz, there is no sound.

If you could capture video but no audio then it's more likely that the issue is with input cabling or a setting in your PS2 than driver or software installation.

[TruGaming]

GL it also has no audio when recording Xbox 360

[TruGaming]

And I have two other computers with shitty proccesors

SORRY FOR THE CUSS WORD

[TruGaming]

BTW, When I open up task manager, it shows the task in processes, but not popping up

[SHS]

There most be something running in the back ground that keep it from starting possible some other capture tool that running in background or some other app which could even be your AV software.
Check C:\Users\Public\Hauppauge Capture\Logs\capture.log

Used lee you only see this if the device is missing but you said it not in showup in the windows device manager
Windows 8 - How to open device manager

[TruGaming]

This was in the log and I'm using Windows 7...
[...startup]
2013-11-29 18:46:21.659 [DEBUG][1] Created mutex. Must be only instance.
2013-11-29 18:46:22.570 [DEBUG][1] Translation file doesnt exist: C:\Users\Public\Hauppauge Capture\skin\Default\translations.xml
2013-11-29 18:46:22.640 [DEBUG][1] Disabling standby
2013-11-29 18:46:28.188 [DEBUG][1] About to check for HDPVR/Colossus/Siena tuners.
2013-11-29 18:46:28.215 [DEBUG][1] - 'Hauppauge Siena Crossbar@devicenp:\\?\usb#vid_2040&pid_e524#e524-00-00aad1ad#{a799a801-a46d-11d0-a18c-00a02401dcd4}\{ff3226c0-6b33-45d3-bcd3-46913d8321ae}'
2013-11-29 18:46:28.237 [DEBUG][1] About to check for analog tuners
2013-11-29 18:46:28.272 [DEBUG][1] FindFilterByName failed to locate filter: MainConcept (HCW) MPEG Multiplexer-Plus
2013-11-29 18:46:28.273 [DEBUG][1] MainConcept mux not present. Disabling analog support.
2013-11-29 18:46:28.831 [DEBUG][1] Devices now listed in Hauppauge Capture:
2013-11-29 18:46:28.874 [DEBUG][1] "HD PVR 2 Gaming Edition"
2013-11-29 18:46:28.976 [DEBUG][1] device selection changed
2013-11-29 18:46:28.976 [DEBUG][1] No existing preview to stop

[TruGaming]

Tried w/o AV, nothin happen

[SHS]

Forgot you did say that but I from what read this laptop come with windows 8 so what did you change the OS?.

[TruGaming]

Yeah,I did.

[SHS]

Well I don't know what tell you

[TruGaming]

So im screwed.

[TruGaming]

I still need help, SORRY FOR BUMPING.

[usually_quiet]

I still need help, SORRY FOR BUMPING.

Yes you do, but you won't be able to get it here because you are utterly clueless when it comes to computers and can't communicate in writing. You need to get help in person from a competent friend or you need to pay a tech at local computer repair shop to straighten out whatever mess you made for yourself when you installed Windows 7.

Oh. and by the way, bumping your post every hour or every day is a violation of forum rules, apology or not. So, by all means keep that up. Maybe you will eventually get yourself banned or at least earn yourself a place on several ignore lists. You are going on mine now.

[redwudz]

TruGaming, please wait two or three days before bumping your own thread.
It may take some time before someone can answer your query or question.

Moderator redwudz

[MykRian]

Right-click on the program icon, and make sure it is not opening in Minimized mode.

When you changed the OS from Win 8 to Win 7, did you also install ALL the drivers for Win 7.

[TruGaming]

SOMETHING WEIRD JUST HAPPEN, THE SOFTWARE JUST POPPED UP, NOW ITS NOT RESPONDING, and is there a way to check what drivers you installed? And I think I got the HD PVR2 when I switched to 7.

[TruGaming]

It's not detecting the device now. *I'll regret bumping if I'm banned*

[MykRian]

Find someone that knows their way around computers. Apparently you have no idea what you have in the box.
Quite frankly, I've seen many threads, in many forums, where someone was just yanking everyone's chain.

[TruGaming]

But I don't have anyone that knows about this HD PVR2.