So Confused, first video wouldn't play, couldn't open to restore, now this.

[Tvillagecs]

A client gave me an SD card, which had videos of his son's first football game. It was his son's first touchdown and his daughter accidentally erased it. I got the files back, and they wouldn't open in any programs, I finally got a program to convert them from MP4's to AVI's. It worked....sort of, I could now open them but they look like this. http://imgur.com/hq79riO


It's a pain in the ass, I can't find anything on google, and I can't figure it out myself. I'm completely new to this and have no experience prior to this. Please help me. This is the arsenal of programs I've been toying around with, and a screenshot of the files and formats that they're in. http://imgur.com/hixlzPP


Thank you in advanced! :3

[fritzi93]

If the file was not written over, and only erased, your chances are good. You don't say what you used. Forget converting, you need to get the data back first.

This program is reliable:

http://www.piriform.com/recuva

[Cornucopia]

What do you really mean "I got the files back"? Which app did you use? Where did you SAVE the resulting files? This is EXTREMELY IMPORTANT, because if you saved the files BACK to their original place, you could have permanently lost any possibility of actually getting the correct data back.

Scott

[mammo1789]

Like previously said. You first need a) to recover files in other place (hard disk 1 or 2 ) than their original place ( sd card for example) very important
b) then you can use the files to edit convert finalize or else.
Programs such as recuva http://www.piriform.com/recuva or glary undelete http://www.glarysoft.com/ can be useful.


From my experience this doesn't work so well because even if the program restores the files they have some sort of errors ( I tried excel word and video files and no program or player could open them in couple of occasions.

[nicknick]

First off: Write protect that SD-Card. If possible, make a image of it with a program like FTK-Imager.Second: Use any of the tools suggested here: Recuva / Glary undelete, or get a commercial product like Getdataback.


Datarecovery from sd-cards, if done right, has a high success rate.


Please supply us with some additional information regarding your recovery procedure:
- How did the client erase the recording? (format/delete function of camera/pc)
- What did the client do after the erase? (Did he use the camera?)
- What software did you use to preform the recovery?
- Where did you save the recovered files?


From what i can see from the picture there are a lot of possible causes:
- Bad recovery
- Overwritten file
- Damaged file


Please try to provide us with some more information and i will try to help you.