MKVToolnix remuxing problem?

[PonyoBellanote]

Hello everyone, I'm new here and I came here for help.

I've been using MKVToolnix for my MKVs since this summer, I use it to add audios and subtitles and other times to sinchronyze it the audio with its tool. Well, the problem is one that I noticed last summer too; when I added subtitles or audio, any kind of thing, it plays well on VLC and any other player (though some play it slow to past forward) but on my Blu-ray player.. that's the main problem - all the MKVs I remux with this program seem to have problem with passing forward.


Let me explain myself better: the main problem is with passing forward and skipping chapters. You see, everytime I pass forward on the Blu-ray, goes super slow and I can only do it up to 4x, and if I skipped chapter, it took like 10 minutes or more depending of how far the time of the movie is.. and well I thought it was my Bluray problem since my HDD is USB and HDD so it may have problems reading it but I just discovered today it's far from it - there seems to be a problem with MKVToolnix and I don't know why I can't skip chapters or scenes on my MKVs and that's problematic - because it feels comfy and great for me to skip scenes and go to credits, y'know those things, and it doesn't go slow.


I really need a solution for this because I have one MKV that is so great as its RAW without being touched by MKVToolnix but I need some program like that to add the subtitles because the MKV is on japanese, and to add some audios.


I'd appreciate fast help.


Thanks

[rnb5500]

Can you post a mediainfo log for one your MKVs you muxed and one for the MKV that works great.

[PonyoBellanote]

Of course.

Original MKV:

General
Unique ID : 222207682066978615755041830334648838335 (0xA72BA4938F07CB4BA90A39319DE068BF)
Complete name : F:\Heidi_Girl_of_the_Alps_BD_Ep01_Simu.mkv
Format : Matroska
Format version : Version 2
File size : 711 MiB
Duration : 25mn 47s
Overall bit rate mode : Variable
Overall bit rate : 3 855 Kbps
Encoded date : UTC 2012-09-12 10:05:57
Writing application : mkvmerge v5.6.0 ('Kenya Kane') built on May 27 2012 16:44:04
Writing library : libebml v1.2.3 + libmatroska v1.3.0


Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 25mn 47s
Width : 1 440 pixels
Height : 1 080 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Writing library : x264 core 125 r2200 999b753
Encoding settings : cabac=1 / ref=5 / deblock=1:1:1 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=4 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=0 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No


Audio
ID : 2
Format : FLAC
Format/Info : Free Lossless Audio Codec
Codec ID : A_FLAC
Duration : 25mn 47s
Bit rate mode : Variable
Channel(s) : 2 channels
Sampling rate : 48.0 KHz

Remuxed video (I only deleted the FLAC audio and added a 2.0 instead because my Blu-ray can't play FLAC.) A text subtitle, too.

eneral
Unique ID : 190213424142526580979348765377256125461 (0x8F19C5DF44A8000AB95A80CE493A7415)
Complete name : F:\Heidi_Girl_of_the_Alps_BD_Ep01_Simu (1).mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 684 MiB
Duration : 25mn 48s
Overall bit rate : 3 705 Kbps
Encoded date : UTC 2013-09-30 16:02:06
Writing application : mkvmerge v6.4.1 ('Omega Point') built on Sep 16 2013 22:05:10
Writing library : libebml v1.3.0 + libmatroska v1.4.1


Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 25mn 48s
Bit rate : 3 184 Kbps
Width : 1 440 pixels
Height : 1 080 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.085
Stream size : 588 MiB (86%)
Writing library : x264 core 125 r2200 999b753
Encoding settings : cabac=1 / ref=5 / deblock=1:1:1 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=4 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=0 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Default : Yes
Forced : No


Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 25mn 48s
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 82.7 MiB (12%)
Title : Japonés
Language : Japanese
Default : Yes
Forced : No


Text
ID : 3
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
Compression mode : Lossless
Title : Inglés
Language : English
Default : Yes
Forced : No

[rnb5500]

Thought it might a header stripping problem but its not.

If the original works fine (minus the Flac audio, of course) maybe your BluRay player likes mkvmerge 5.6 better than 6.4

[PonyoBellanote]

Yep, all the files originally not edited with MKVMerge works perfectly. I trust you but.. why'd it be that? My blu-ray player is a PHILLIPS BDP5100...

[rnb5500]

Could possibly be this issue https://trac.bunkus.org/wiki/FAQ%3APlaybackDoesNotWorkVLCCannotSeekMkvmerge590

or something similar. New elements added to Matroska spec since v5.6

When elements are added to the spec software players get updated to take advantage. Hardware players not so much, well you could check for a firmware update that addresses matroska. Don't know if you should update firmware on a whim though. That whole if it isn't broke don't fix it thing.

Would first just try remuxing with an older version just to nail down the problem.

[PonyoBellanote]

Okay, I'll try remuxing with 5.6 then I'll report if it worked.

[cal_tony]

I'm not sure if I'm understanding your problem correctly. If your talking about just adding things to a MKV file than for me that usually results in a problem with my media player much like you describe.

Don't know why it happens on some files but for me it does.

What I do now is demux everything and just re-mux with new stuff added and old stuff removed. Haven't had a failure doing it this way.

Tony

[PonyoBellanote]

My main problem is that my Blu-ray player can't pass forward or skip chapters of the MKVs I remux with MKVToolnix. On VLC goes alright.

[PonyoBellanote]

I remuxed a movie today with the version you told me and it now works perfectly. Thanks a lot, mb5550

Thanks everyone for the help ^^

[Selur]

small note side note about the added elements and hardware players:
Following the specification unknown elements should be ignored, so if a hardware player chokes on a new element, it wasn't spec compliant to begin with,..
Also I would recommend to better figure out which feature to dis-/enable to get a mkv which is compatible with ones player than sticking to some old mkvtoolnix version.