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  1. Member
    Join Date
    Sep 2013
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    United States
    Search Comp PM
    Not sure if this question goes here or in the Players section, but I figured it has a lot to do with conversion settings...
    I have a Samsung C5500 Blu Ray player and it can usually read MKVs as long as they are not DivX and do not contain header stripping.However, it wont play this file and I am not sure why. It just says "Loading" and the audio starts properly with a black screen, and after about 15 seconds it says "Not supported file format."
    What is in the file that is stopping it from working??
    Here is the media info

    General
    Unique ID : 178222392556426475179456820225195407253 (0x8614625EC37302FAABF18388F8C87795)
    Complete name : *TITLE REMOVED BY ME, elgrayso*
    Format : Matroska
    Format version : Version 1
    File size : 1.43 GiB
    Duration : 54mn 53s
    Overall bit rate : 3 737 Kbps
    Encoded date : UTC 2007-03-05 21:41:56
    Writing application : mkvmerge v2.0.0 ('After The Rain Has Fallen') built on Jan 13 2007 19:58:56
    Writing library : libebml v0.7.7 + libmatroska v0.8.0


    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L5.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 11 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 54mn 53s
    Bit rate : 3 349 Kbps
    Width : 1 280 pixels
    Height : 720 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.152
    Stream size : 1.26 GiB (88%)
    Writing library : x264 core 54 svn-604
    Encoding settings : cabac=1 / ref=8 / deblock=1:0:0 / analyse=0x3:0x133 / me=hex / subme=6 / brdo=1 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=0 / slices=2 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=1 / bime=1 / keyint=250 / keyint_min=25 / scenecut=40 / rc=2pass / bitrate=3349 / ratetol=1.0 / rceq='blurCplx^(1-qComp)' / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / pb_ratio=1.30
    Language : English
    Default : Yes
    Forced : No


    Audio
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Format profile : Dolby Digital
    Mode extension : CM (complete main)
    Format settings, Endianness : Big
    Codec ID : A_AC3
    Duration : 54mn 53s
    Bit rate mode : Constant
    Bit rate : 384 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 151 MiB (10%)
    Language : English
    Default : Yes
    Forced : No
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  2. I'm a Super Moderator johns0's Avatar
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    You have a crappy encode mkv with 5.1 hi profile format with 11 reference frame which 99% of all blu-ray players and media players can't play back.You will have to at least use tsmuxer to remux to 4.1 hi profile and then remux with mkvmerge and see if your blu-ray can play it.
    I think,therefore i am a hamster.
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  3. Member
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    Search Comp PM
    thank you, i will try that!
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  4. Member
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    i just tried downloading tsmuxer on two different macs (10.8 osx) and the software crashes on both immediately when opened. is there similar software i can use instead?
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  5. I'm a Super Moderator johns0's Avatar
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    Try it on a windows pc if you can.
    I think,therefore i am a hamster.
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