What is preventing this MKV file from being supported by Samsung?

[elgrayso]

Not sure if this question goes here or in the Players section, but I figured it has a lot to do with conversion settings...
I have a Samsung C5500 Blu Ray player and it can usually read MKVs as long as they are not DivX and do not contain header stripping.However, it wont play this file and I am not sure why. It just says "Loading" and the audio starts properly with a black screen, and after about 15 seconds it says "Not supported file format."
What is in the file that is stopping it from working??
Here is the media info

General
Unique ID : 178222392556426475179456820225195407253 (0x8614625EC37302FAABF18388F8C87795)
Complete name : *TITLE REMOVED BY ME, elgrayso*
Format : Matroska
Format version : Version 1
File size : 1.43 GiB
Duration : 54mn 53s
Overall bit rate : 3 737 Kbps
Encoded date : UTC 2007-03-05 21:41:56
Writing application : mkvmerge v2.0.0 ('After The Rain Has Fallen') built on Jan 13 2007 19:58:56
Writing library : libebml v0.7.7 + libmatroska v0.8.0


Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 11 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 54mn 53s
Bit rate : 3 349 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.152
Stream size : 1.26 GiB (88%)
Writing library : x264 core 54 svn-604
Encoding settings : cabac=1 / ref=8 / deblock=1:0:0 / analyse=0x3:0x133 / me=hex / subme=6 / brdo=1 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=0 / slices=2 / nr=0 / decimate=1 / mbaff=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=1 / bime=1 / keyint=250 / keyint_min=25 / scenecut=40 / rc=2pass / bitrate=3349 / ratetol=1.0 / rceq='blurCplx^(1-qComp)' / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / pb_ratio=1.30
Language : English
Default : Yes
Forced : No


Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Format profile : Dolby Digital
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 54mn 53s
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 151 MiB (10%)
Language : English
Default : Yes
Forced : No

[johns0]

You have a crappy encode mkv with 5.1 hi profile format with 11 reference frame which 99% of all blu-ray players and media players can't play back.You will have to at least use tsmuxer to remux to 4.1 hi profile and then remux with mkvmerge and see if your blu-ray can play it.

[elgrayso]

thank you, i will try that!

[elgrayso]

i just tried downloading tsmuxer on two different macs (10.8 osx) and the software crashes on both immediately when opened. is there similar software i can use instead?

[johns0]

Try it on a windows pc if you can.