Why some mkv files is played with NO SYNCHRONIZATION(LIP-SYNC)

[fits79]

Hi.
I have the firmware 1105 and even with new 1107.4...

Why some mkv files it plays to my ue42f5500 with NO synchronized audio and picture(Lip-sync) before and after pass the movie file from mkvtoolnix 6.3.0 it still has the same lip-sync issue.
Can i do something to change that?

This is the characteristics of the movie file BEFORE i pass it with mkvtoolnix 6.3.0

Complete name : C:\Jdownloader things\Movies\G.i. joe retaliation.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 7.64 GiB
Duration : 2h 3mn
Overall bit rate : 8 897 Kbps
Encoded date : UTC 2013-07-10 02:44:25
Writing application : mkvmerge v6.3.0 ('You can't stop me!') built on Jun 28 2013 20:09:41
Writing library : libebml v1.3.0 + libmatroska v1.4.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 3mn
Bit rate : 8 259 Kbps
Width : 1 920 pixels
Height : 800 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.224
Stream size : 6.94 GiB (91%)
Writing library : x264 core 133 r2334 a3ac64b
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=8259 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 2h 3mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 563 MiB (7%)
Language : English
Default : Yes
Forced : No

Menu
00:00:00.000 : en:00:00:00.000
00:11:31.858 : en:00:11:31.858
00:18:28.607 : en:00:18:28.607
00:23:49.261 : en:00:23:49.261
00:31:58.125 : en:00:31:58.125
00:37:16.943 : en:00:37:16.943
00:46:13.646 : en:00:46:13.646
00:48:16.727 : en:00:48:16.727
00:54:59.630 : en:00:54:59.630
01:00:31.378 : en:01:00:31.378
01:08:14.924 : en:01:08:14.924
01:14:38.474 : en:01:14:38.474
01:22:21.770 : en:01:22:21.770
01:26:19.424 : en:01:26:19.424
01:32:55.487 : en:01:32:55.487
01:43:06.097 : en:01:43:06.097
01:53:55.579 : en:01:53:55.579

Complete name : F:\Series\Breakind bad\Breaking Bad S01E01 720p BluRay-CtrlHD Pilot.mkv
Format : Matroska
Format version : Version 2
File size : 3.28 GiB
Duration : 58mn 6s
Overall bit rate : 8 077 Kbps
Movie name : Breaking Bad - Season 1 Episode 1
Encoded date : UTC 2010-04-04 10:03:01
Writing application : mkvmerge v3.1.0 ('Happy up here') built on Jan 19 2010 12:09:24
Writing library : libebml v0.7.9 + libmatroska v0.8.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 9 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 58mn 6s
Bit rate : 7 444 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.337
Stream size : 2.95 GiB (90%)
Writing library : x264 core 89 r1471kGIT 1144615
Encoding settings : cabac=1 / ref=9 / deblock=1:-3:-3 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=1.10:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=6,4 / fast_pskip=0 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / constrained_intra=0 / bframes=6 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=2pass / mbtree=1 / bitrate=7444 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:0.60 / pulldown=0
Language : English
Default : No
Forced : No

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 58mn 6s
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 266 MiB (8%)
Title : English
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : English
Language : English
Default : No
Forced : No

And these are the charactiristics AFTER i pass it from mkvtoolnix 6.3.0

Complete name : D:\Movies\G.i. joe retaliation.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 7.64 GiB
Duration : 2h 3mn
Overall bit rate : 8 897 Kbps
Encoded date : UTC 2013-07-14 08:54:14
Writing application : mkvmerge v6.3.0 ('You can't stop me!') built on Jun 28 2013 20:09:41
Writing library : libebml v1.3.0 + libmatroska v1.4.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 3mn
Bit rate : 8 259 Kbps
Width : 1 920 pixels
Height : 800 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.224
Stream size : 6.94 GiB (91%)
Writing library : x264 core 133 r2334 a3ac64b
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=8259 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 2h 3mn
Bit rate mode : Constant
Bit rate : 640 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 563 MiB (7%)
Language : English
Default : Yes
Forced : No

Menu
00:00:00.000 : en:00:00:00.000
00:11:31.858 : en:00:11:31.858
00:18:28.607 : en:00:18:28.607
00:23:49.261 : en:00:23:49.261
00:31:58.125 : en:00:31:58.125
00:37:16.943 : en:00:37:16.943
00:46:13.646 : en:00:46:13.646
00:48:16.727 : en:00:48:16.727
00:54:59.630 : en:00:54:59.630
01:00:31.378 : en:01:00:31.378
01:08:14.924 : en:01:08:14.924
01:14:38.474 : en:01:14:38.474
01:22:21.770 : en:01:22:21.770
01:26:19.424 : en:01:26:19.424
01:32:55.487 : en:01:32:55.487
01:43:06.097 : en:01:43:06.097
01:53:55.579 : en:01:53:55.579

[jagabo]

Too many reference frames for the TV's h.264 decoder?

[fits79]

I don't believe that all mkv files I mention details has a lot of reference frames for TV.

And why one too much older model of TV the le40c653 it okay all the files with no problem;
Even it has one core cpu and this one has dual core cpu.

And if it is the reference frames how I can change hat to lower reference frames;

[jagabo]

In what way is the A/V sync off? Is it off by the same amount through the whole video? Does it start out in sync and progressively get more and more out of sync? What happens if you fast forward or rewind? Is sync restored for a while?

In any case, TVs don't make good media players. If you want reliable playback of media files you should get a standalone media player. They're much more flexible and reliable.

[fits79]

It start and play normal the mkv file but if i seek any time code it became the lip-sync issue.
Some times when the video is play sudden it begin the lip-sync issue.
No if i fast-forward the lip-sync some times it fix some other don't

I don't have problem to buy a standalone media player but all the media players it worth until 50 euro it isn't enough.

media players like wd tv live 2011.

[[_chef_]]

Usually you should know what you have used to create that "movie files".

You didn't??

So, re-read the forum rules.

[hech54]

Can i do something to change that?

Complete name : C:\Jdownloader things\Movies\G.i. joe retaliation.mkv

Yes. Stop downloading torrent crap.

[fits79]

One more time even movies I MAKE/RIP FROM ORIGINAL BLURAY DISC MOVIE I OWN it doesn't play correctly so.....

[blud7]

It could be
1. The number of ref frames is too high
2. The video bitrate is too high
3. The 6 ch AC3 audio (need to reduce channels and or bitrate)

In any case your player seems to be choking on input.