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  1. Member
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    Jul 2009
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    United States
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    I have a Samsung Stratosphere phone and shut it off, took out the micro SD card and put it in a reader and inserted it into my computer. At first my computer read it and I was transferring the files off of it, then it started saying file not found. Since that happened, I can no longer find my pics/videos. I put it back in my phone and it keeps saying insert SD card. Does anyone know if there's anyway to get those files back. I have Windows XP on my computer, not sure what other info I need to share.
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  2. I'm a Super Moderator johns0's Avatar
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    Jun 2002
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    canada
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    If the card if faulty there's no way to get back the files unless its is intermittent,best thing to do is just get a new card and always make redundant backups of any important files.
    I think,therefore i am a hamster.
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  3. Member Wolfen's Avatar
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    Jun 2009
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    Try this (the free version) it worked for me.

    http://www.piriform.com/recuva/download
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  4. I'm a Super Moderator johns0's Avatar
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    That won't work if the card can't be read by any of the systems the op tried.Its only good for drives that have deleted files.
    I think,therefore i am a hamster.
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  5. Member
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    Jan 2013
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    Barcelona (Spain)
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    Hello BLSAMPLES,

    I would suggest you to try to make an image of the card using your PC (assuming card is being "mounted" when you insert it). You can check all the process at following blog entry "Recover Deleted Videos on an SD Card". Afterwards if your footage needs to be repaired you can use any video repair tool like MP4repair.org. Best of luck!

    --Fire
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  6. Member
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    Mar 2011
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    Nova Scotia, Canada
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    You should also try another (good) sd card in the phone.
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  7. Member
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    Jul 2009
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    United States
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    Thanks for all your replies. Unfortunately I've had no success with the information. Thanks for trying!
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  8. Member
    Join Date
    Jul 2007
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    United States
    Search Comp PM
    Couple of things to try.

    Use another micro SD card reader. They're cheap, $5-$10 locally, $1-$3 on Ebay. If you're using a full size adapter, try the card direcly. I've had problems with the adapters and if possible read the cards directly with a micro SD reader. SD cards rarely go bad and I have cards that will flake out depending on the adapter or reader.

    Try mounting in the card in a Live Linux distro. Linux is more tolerant with questionable cards / drives. If you want an interface you're familiar with, try Zorin OS. It looks and feels a lot like Windows.

    Once you get the card recoginized, copy the entire contents to another drive immediately. Come back for recovery options if necessary.
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