BD Rebuilder problems--computer freezes while encoding--forcing reboot

[kaminar]

Hello,

I've been using BD Rebuilder for about a year or so, learning a bit more about settings and options, as well as what works and doesn't. Typically, I re-encode BD50 to movie-only BD25 on default settings (idle/default). Using AnyDVD HD to decrypt.

Lately, BD Rebuilder has been locking up the computer in the midst of encoding, and it's getting a bit frustrating. It used to go just fine, and in 6 or 7 hours I'd have a great BD25 encode ready to burn or watch iso via WDTVLive (yes it seems to take a long time, but it used to work). Now I must reboot and try again, but no joy.

For example, latest is Star Wars Ep IV..it has several alternate movie-only output streams that look identical..i've tried them all.

Some of the things I've tried to resolve the situation:

-Uninstalled the HAALI and FFDSHOW files several times, then reboot and reinstall (per other thread advice)
-Tried with source and working path on same hard drive (lots of free space)
-Tried with source and working path on different hard drives (lots of free space)
-changed setting from ABR (one pass) to CRF (one pass)
-changed setting from CRF (one pass) to 2 pass
-checked the 'Use X264's internal LAVF for decoding' box
-changed setting from Default (High Quality) to Better (Faster)

My hardware:
AMD A10-5800K (stock cooler; stock settings >> temp shows 45C or less; this morning 15C)
ASRock FM2A85X Extreme 6 mobo
500W PSU
16BG RAM (1866)
Samsung 128GB SSD
4x Seagate 3TB internal
1x Samsung 1.5TB internal
3x Seagate 3TB external USB3
1x Hitachi 2TB external USB2

--------------------------------------------------------------------------------------------------

BD Rebuilder typically uses 70-90% CPU, and approx 10-20% Physical Memory (otherwise CPU usage is approx 2%)

Inspect shows:
- Windows Version: 6.1 [7601]
- AVISYNTH Version: [2.5.8.0], Ok
- HAALI Splitter: [1.9.42.1], Ok
- FFDSHOW: [3326], Ok
- WIN7 preferred AVC CODEC: Ok
- WIN7 preferred VC-1 CODEC: Ok
- WIN7 preferred MPEG2 CODEC: Ok
- FFDSHOW VC-1 set to "wmv9", Ok
- FFDSHOW MPEG2 set to "libmpeg2": Ok
- FFDSHOW AVC set to "libavcodec": Ok
- AnyDVD Remove Annoying Adverts: Incompatible
- BD Rebuilder v0.42.0.8, Ok
- X264: Ok
- AFTEN: Ok
- FAAC: Ok
- MP4BOX: Ok
- WAVI: Ok
- TSMUXER: Ok

--------------------------------------------------------------------------------------------------

Also, added the line 'DTSX_ENABLE=1' to the INI file early on.

AMD Catalyst Control Center running in background. I closed the AnyDVD in Task Manager, but Inspect.exe still shows the line item.

Any help is appreciated. I have heard heat could be a problem for some, but not sure how hot that would be. Would the APU/GPU be too weak? I thought BD-RB is CPU intensive, not GPU. Is the PSU not enough? Everything seems to work very well otherwise.

Thank you! If need more info, please advise.

-=K=-

[Kerry56]

I would suspect hardware issues. Is 45C the highest temp you see after running the encoder for an hour or so?

You've got a lot of drives hooked up. What brand of power supply are you using?

Have you tested the memory? (Memtest 86+ overnight)

I've never seen the message - AnyDVD Remove Annoying Adverts: Incompatible when running the Inspect program. You should change that setting in AnyDVD HD and see if it helps.

[kaminar]

Thanks for your comments..since earlier, I have done the following.

1. Changed AnyDVD setting (unchecked box)..that fixed that weird line in Inspect.exe

2. Ran MemTest86+ (passed, took a LONG TIME)

3. Checked PSU calculator site to determine if PSU is underpowered (with all connections, shows 309-327W needed..about 60-65% of "rated")

4. PSU = ULTRA (ULT-XF500) 500W pulled from prior rig about 3mths ago. It's older but worked with BD-RB before.

Yes, 45ºC is about the highest..usually about 40ºC, but today with cool air it was showing 15ºC..am using app called Core Temp v1.0..now that night has fallen it was showing 2ºC (two) and now 0º. See screenshot.

Any other ideas? I also tried with DVDFab and same thing happened. System just stops..I watched it this time and over a period of about 10-20 seconds, the app stops, but can move mouse for a moment. Then mouse locks up and nothing works, including keyboard. Have to reboot.

Will now try using only 1 SSD (boot), 1 HDD (3TB) and 1 EXT HDD (3TB USB3)

Thanks again for any assistance. As I'm sure you've guessed, it would be nice to fix without spending more $$. All I can think of is maybe the PSU?

-=K=-

[gonca]

Your computer is probably overheating, Try hwmonitor (hardware monitor) to check your temps.

[wulf109]

gonca maybe wright. I see you overclocking,are you using the stock cooler? You might want to try BD25 Highspeed mode in BDrebuilder.

[kaminar]

Disconnecting most of the drives had no effect on BD-RB. Star Wars IV (movie only) shows 2 video parts >> VID_00300 AND VID_00301 (also 4 possible movie options--800, 801, 850, 851--not sure if it matters) . Extracting and encoding the first one is easy and quick (VID_00300). However, once VID_00301 is extracted and encoding begins, that's when the whole computer locks up..somewhere during the encoding.

I've noticed that encoding is MUCH faster with fewer drives attached (goes up from 10-14 FPS to 30-34 FPS). I will try to "continue" and see what happens. Will keep you posted. Any advice is appreciated.

-=K=-

[jman98]

Any advice is appreciated.

Really?

Because you seem to be ignoring what you are being told. To wit -

Your computer is probably overheating,

gonca is being nice and admitting that there is a 1 in a 1000 chance he's wrong in saying "probably".
This seems to be what you think he said - "I'm making a wild guess and I don't know squat, so don't pay attention to me."

I guarantee you that this is your problem. If you're not willing to listen, then we can't help you.

[davexnet]

Could always open the case and inspect the Heatsink/fan. Confirm that the fan moves freely, and that it's
not choking in dust. Put the system under load and (carefully) touch the heatsink. If it's too hot to keep
your finger there, it's overheating.

On the other hand, if the heatsink remains very cool, it may not be making good contact with the CPU.
Then you should remove the HSF, clean, apply some thermal compound and reseat.

[kaminar]

Any advice is appreciated.

Really?

Because you seem to be ignoring what you are being told. To wit -

Your computer is probably overheating,

gonca is being nice and admitting that there is a 1 in a 1000 chance he's wrong in saying "probably".
This seems to be what you think he said - "I'm making a wild guess and I don't know squat, so don't pay attention to me."

I guarantee you that this is your problem. If you're not willing to listen, then we can't help you.

Ok point taken..but if you'll notice the time of the post, I was writing when they posted and I had no idea the replies were there until later. Please keep in mind, that each time I try something, it involves a lot of time..if I had a 2nd computer to reply as I was working, that would be ideal.

Just so you know, I did read what they wrote and took heed of what they said..am sure you are all experts and any help is much appreciated.

Also did some more research..I didn't realize AMD/ASRock default settings were overclocked (4.2GHz). I did get HWMonitor (thank you!) and it confirmed high temps in the 70sºC. Also confirmed CPU core temp of 63ºC in EUFI BIOS, which is crazy. Current settings show 3.8GHz, 1.25V and temps have dropped.

Made some changes using BIOS and AMD Vision Engine Control Center..HWMonitor now shows temp approx 47-48ºC. BTW, my case is always open so lots of air flow. Just for good measure, cleaned off a bit of dust after powering down and unplugging.

Am guessing a new HSF might really do the trick. The heatsink is warm to the touch, not hot, not cold. I will first remove, clean and reapply arctic silver..it couldn't hurt.

Attached is a screenshot of HWMonitor info:

I really appreciate all your help and insight. Will keep you posted.



-=K=-

[gonca]

Core Temp showed a reading of 0C. Not really possible unless the computer is in a freezer.

[wulf109]

I notice Hardware Monitor is not showing Core temperatures. Do you have the cores disabled in BIOS?

[gonca]

Is your screenshot of HWMonitor at idle or under full load?

[kaminar]

Good news to report!

Took advice and did BD25 (High-Speed Option)..completed in 2hrs including ISO. About 36-37 FPS. Temps got up to approx 78ºC during the encode.

See attached screen shot with HWMonitor + BD-RB

To put in perspective (and answer questions), the encode was full throttle vs idle. I saw the core temps in BIOS, but did not try to disable the temps (would not know how)..unless you can guide me to change settings. Mobo = ASRock FM2A85X Extreme 6

As for core temp = 0ºC, that must've been some kind of fluke or app error. I believe changing the clock to 3.8GHz and voltage (via AMD and BIOS) made a big diff.

Also watched a few youtube vids on how to effectively spread the Arctic Silver paste. Should be of great help too. Note to self: Air bubbles are your enemy. To be on the safe side, will probably upgrade the cooler/fan. What would you say is safe or expected operating temps for idle and/or full throttle? Would be nice to see lower temps

This may be a silly question, but has anyone successfully run other apps in the background while encoding with BD-RB? I ask because it would be nice to do something other than just walk away..but only if it's ok.

As a comparison, light surfing and using PowerDVD (not while encoding) raised temps slightly from idle, to 51-52ºC.

Any suggestions for new cooler? Newegg shows some great 4-5star ones.

Thanks again

-=K=-

[Kerry56]

78 C is hot. Hot enough to make me concerned if it were my rig.

CoolerMaster Hyper 212 EVO is a reasonably good heatsink for your cpu:
http://www.newegg.com/Product/Product.aspx?Item=N82E16835103099

Default setting for BD Rebuilder is to use Idle Priority, so you should be able to use other programs while it encodes. It just slows down the encoding process a bit while you use other programs.

[kaminar]

Ok great, thanks! Looks like a great cooler too. Will update if anything goes wrong and/or when the cooler is installed.

-=K=-

[gonca]

Try keeping it between 60 and 65 C. AMD chips don't usually like running that hot.

[kaminar]

Yes I agree. Ordered the Cooler Master Hyper 212 EVO. Should do the trick.

-=K=-

[kaminar]

Hi everyone,

Just received and installed the CoolerMaster Hyper 212 EVO. Carefully removed stock cooler and thermal paste (Q-tips & isopropyl alcohol). Then used the CoolerMaster OEM thermal paste (rumor has it is very good, possibly Etsu) during cooler install. Applied using PEA method..the install took some time (BIG cooler)..especially reconnecting all the cables (ugh!) due to running so many internal drives.

System powered up just fine, loads a bit faster, even with all drives connected. Only been up for 1hr..very little change so far in idle temps, but they dropped a bit >> 46-47ºC CPU and 39ºC GPU >> AMD A10-5800K APU.

Fins are cool to the touch, copper pipes are warm..the cooler fan is working very well..it blows upward into the fins..exit on opposite side faces straight up..the RaidMax case has a well vented top (honeycomb), 1 additional 120mm case fan and no obstructions. both side panels off, so plenty of air flow. Any ideas how long until the thermal paste cures? or how long (hours/days) until it should reach maximum cooling?

Am going to run it as before to see how full throttle using BD-RB affects temps, then will post HWMonitor results.

-=K=-

[kaminar]

Looks like some progress..CPU temps dropped to the mid 60s when running BD-RB. GPU temps dropped to upper 40s. Attached are idle and full throttle readings