MeGUI Crashing

[CO24]

Not sure where to post this, but ever since I installed the AMD FX-8350 Eight-Core processor, I've had problems with MeGUI crashing. It gives me Runtime Errors, sometimes it doesn't give any errors. Other times it ask me to enter Debug mode. I'm not sure what the problem is. I've re-installed Windows 7 once and that didn't fix anything. So I'm stumped.

Here is the log file on the last crash.
-[Information] Versions
--[Information] [1/31/2013 12:21:30 AM] MeGUI: 2237
--[Information] [1/31/2013 12:21:30 AM] Operating System: Windows 7 Premium Edition x64 SP1 (6.1.65536.7601)
--[Information] [1/31/2013 12:21:30 AM] .Net Framework: 4.0 (4.0.30319)
--[Information] [1/31/2013 12:21:30 AM] AviSynth: 2.5.8.5 (12/21/2008 9:46:54 PM)
--[Information] [1/31/2013 12:21:30 AM] AvisynthWrapper: 1/3/2009 2:34:04 AM
--[Information] [1/31/2013 12:21:30 AM] Haali Matroska Splitter: 1.11.96.14 (3/3/2011 11:40:46 AM)
--[Information] [1/31/2013 12:21:30 AM] Haali DSS2: 3/3/2011 11:37:50 AM
--[Information] [1/31/2013 12:21:30 AM] ICSharpCode.SharpZipLib: 0.85.5.452 (8/8/2008 2:31:12 AM)
--[Information] [1/31/2013 12:21:30 AM] LinqBridge: 1.0.0.0 (5/28/2009 7:24:34 AM)
--[Information] [1/31/2013 12:21:30 AM] MediaInfo: 0.7.61.0 (10/21/2012 10:29:04 PM)
--[Information] [1/31/2013 12:21:30 AM] MediaInfoWrapper: 0.7.53.0 (8/23/2012 8:33:42 PM)
--[Information] [1/31/2013 12:21:30 AM] MessageBoxExLib: 1.0.2218.28317 (12/20/2008 2:53:04 AM)
--[Information] [1/31/2013 12:21:30 AM] SevenZipSharp: 0.64.3890.29348 (1/2/2011 4:59:32 PM)
--[Information] [1/31/2013 12:21:30 AM] 7z: 9.20 (11/18/2010 10:27:34 PM)
-[Information] Update detection
--[Information] [1/31/2013 12:21:30 AM] Connecting to server: http://megui.xvidvideo.ru/auto/stable/
--[Information] [1/31/2013 12:21:31 AM] All files are up to date
-[Information] FileIndexer
--[Information] [1/31/2013 12:22:45 AM] MediaInfo
---[Information] File: B:\HD\Part1.ts
-[Information] Format: MPEG-TS
-[Information] FormatString: MPEG-TS
-[Information] FileSize: 6387101848
-[Information] PlayTime: 01:36:00.595
---[Information] General
-[Information] ID: 4113
-[Information] StreamOrder: 0-0
-[Information] Width: 1280
-[Information] Height: 720
-[Information] FrameCount: 345308
-[Information] FrameRate: 59.940
-[Information] FrameRateOriginal:
-[Information] FrameRateMode:
-[Information] ScanType: Progressive
-[Information] Codec: AVC
-[Information] CodecString: AVC
-[Information] Format: AVC
-[Information] AspectRatio: 1.778
-[Information] AspectRatioString: 16:9
-[Information] Delay: 200.000
-[Information] Title:
-[Information] Language:
-[Information] LanguageString:
-[Information] Default:
-[Information] DefaultString:
-[Information] Forced:
-[Information] ForcedString:
---[Information] Video
-[Information] ID: 4352
-[Information] StreamOrder: 0-1
-[Information] Format: AAC
-[Information] FormatProfile: LC
-[Information] FormatSettingsSBR:
-[Information] FormatSettingsPS:
-[Information] SamplingRate: 48000
-[Information] SamplingRateString: 48.0 KHz
-[Information] Channels: 2
-[Information] ChannelsString: 2 channels
-[Information] ChannelPositionsString2: 2/0/0
-[Information] BitRateMode: VBR
-[Information] Delay: 200.000
-[Information] Title:
-[Information] Language:
-[Information] LanguageString:
-[Information] Default:
-[Information] DefaultString:
-[Information] Forced:
-[Information] ForcedString:
---[Information] Audio
-[Information] Log for job1 (audio, Part1.ts -> Part1.ac3)
--[Information] [1/31/2013 12:22:54 AM] Started handling job
--[Information] [1/31/2013 12:22:54 AM] Preprocessing
--[Information] [1/31/2013 12:22:54 AM] Encoding started
--[Information] [1/31/2013 12:22:54 AM] MediaInfo
---[Information] File: B:\HD\Part1.ts
-[Information] Format: MPEG-TS
-[Information] FormatString: MPEG-TS
-[Information] FileSize: 6387101848
-[Information] PlayTime: 01:36:00.595
---[Information] General
-[Information] ID: 4113
-[Information] StreamOrder: 0-0
-[Information] Width: 1280
-[Information] Height: 720
-[Information] FrameCount: 345308
-[Information] FrameRate: 59.940
-[Information] FrameRateOriginal:
-[Information] FrameRateMode:
-[Information] ScanType: Progressive
-[Information] Codec: AVC
-[Information] CodecString: AVC
-[Information] Format: AVC
-[Information] AspectRatio: 1.778
-[Information] AspectRatioString: 16:9
-[Information] Delay: 200.000
-[Information] Title:
-[Information] Language:
-[Information] LanguageString:
-[Information] Default:
-[Information] DefaultString:
-[Information] Forced:
-[Information] ForcedString:
---[Information] Video
-[Information] ID: 4352
-[Information] StreamOrder: 0-1
-[Information] Format: AAC
-[Information] FormatProfile: LC
-[Information] FormatSettingsSBR:
-[Information] FormatSettingsPS:
-[Information] SamplingRate: 48000
-[Information] SamplingRateString: 48.0 KHz
-[Information] Channels: 2
-[Information] ChannelsString: 2 channels
-[Information] ChannelPositionsString2: 2/0/0
-[Information] BitRateMode: VBR
-[Information] Delay: 200.000
-[Information] Title:
-[Information] Language:
-[Information] LanguageString:
-[Information] Default:
-[Information] DefaultString:
-[Information] Forced:
-[Information] ForcedString:
---[Information] Audio
--[Information] [1/31/2013 12:22:54 AM] Trying to open the file with NicAudio
--[Information] [1/31/2013 12:22:54 AM] Failed opening the file with NicAudio()
--[Information] [1/31/2013 12:22:54 AM] Trying to open the file with FFAudioSource()

Here is a screenshot of the Runtime error

[Baldrick]

Is it just megui that crashes? No other software or video related software?

[hello_hello]

I MeGUI's options, what's the setting for FFMS Thread Count? If it's anything but "1", try changing it to "1".

Is it just when encoding the audio that it crashes?

To be honest, and as much as I hate to say it, if no solution presents itself you might be better of asking in the MeGUI thread at doom9 as a MeGUI developer or two posts there regularly. They'd be the ones most likely to be able to help.

You could also try switching to the development update server in options and running an update. The latest version there is 2286. I've been using it for a while without any problem. There's been a few bugfixes, although I'm not sure any relate to your problem.
I think the aspect error calculator has been added to the script creator since the version you're using, and check in the AviSynth Profile configuration if you use the script creator, Some options have been moved/added to there such as the ability to resize "up".

[CO24]

According to the program, it doesn't even get to encoding the audio. It crashes trying to open any file before it encodes the audio.

Baldrick, it's just MeGUI. RipBot264 works perfectly.

[CO24]

I updated to the developmental build and now I get a memory error. I was getting this before and so I changed memory modules. I was getting it with different memory in different slots. I'm not sure what's going on.

-[Information] Versions
--[Information] [1/31/2013 3:11:02 PM] MeGUI: 2286
--[Information] [1/31/2013 3:11:02 PM] Operating System: Windows 7 Premium Edition x64 SP1 (6.1.65536.7601)
--[Information] [1/31/2013 3:11:02 PM] .Net Framework: 4.0 (4.0.30319)
--[Information] [1/31/2013 3:11:02 PM] AviSynth: 2.5.8.5 (12/21/2008 9:46:54 PM)
--[Information] [1/31/2013 3:11:02 PM] AvisynthWrapper: 1/3/2009 2:34:04 AM
--[Information] [1/31/2013 3:11:02 PM] Haali Matroska Splitter: 1.11.96.14 (3/3/2011 11:40:46 AM)
--[Information] [1/31/2013 3:11:02 PM] Haali DSS2: 3/3/2011 11:37:50 AM
--[Information] [1/31/2013 3:11:02 PM] ICSharpCode.SharpZipLib: 0.85.5.452 (8/8/2008 2:31:12 AM)
--[Information] [1/31/2013 3:11:02 PM] LinqBridge: 1.0.0.0 (5/28/2009 7:24:34 AM)
--[Information] [1/31/2013 3:11:02 PM] MediaInfo: 0.7.61.0 (10/21/2012 10:29:04 PM)
--[Information] [1/31/2013 3:11:02 PM] MediaInfoWrapper: 0.7.61.0 (1/6/2013 2:47:15 PM)
--[Information] [1/31/2013 3:11:02 PM] MessageBoxExLib: 1.0.2218.28317 (12/20/2008 2:53:04 AM)
--[Information] [1/31/2013 3:11:02 PM] SevenZipSharp: 0.64.3890.29348 (1/2/2011 4:59:32 PM)
--[Information] [1/31/2013 3:11:02 PM] 7z: 9.20 (11/18/2010 10:27:34 PM)
-[Information] Update detection
--[Information] [1/31/2013 3:11:02 PM] Connecting to server: http://megui.xvidvideo.ru/auto/
--[Information] [1/31/2013 3:11:04 PM] All files are up to date
-[Information] AutoEncode job generation log
--[Information] [1/31/2013 3:11:49 PM] Projected Bitrate : 1500kbps
--[Information] [1/31/2013 3:11:49 PM] Split Size : null
-[Information] [1/31/2013 3:11:49 PM] Video output file: B:\HD\Part1.264
-[Information] [1/31/2013 3:11:49 PM] Muxed output file: B:\HD\Part1-muxed.mp4
-[Information] [1/31/2013 3:11:49 PM] Encodable audio stream 0: B:\HD\Part1.ac3
--[Information] Eliminating duplicate filenames
-[Information] Log for job1 (audio, Part1.ts -> Part1.ac3)
--[Information] [1/31/2013 3:11:50 PM] Started handling job
--[Information] [1/31/2013 3:11:50 PM] Preprocessing
--[Information] [1/31/2013 3:11:50 PM] Encoding started
--[Information] [1/31/2013 3:11:50 PM] MediaInfo
---[Information] File: B:\HD\Part1.ts
-[Information] Format: MPEG-TS
-[Information] FormatString: MPEG-TS
-[Information] FileSize: 6387101848
-[Information] PlayTime: 01:36:00.595
---[Information] General
-[Information] ID: 4113
-[Information] StreamOrder: 0-0
-[Information] Width: 1280
-[Information] Height: 720
-[Information] FrameCount: 345308
-[Information] FrameRate: 59.940
-[Information] FrameRateOriginal:
-[Information] FrameRateMode:
-[Information] ScanType: Progressive
-[Information] Codec: AVC
-[Information] CodecString: AVC
-[Information] Format: AVC
-[Information] AspectRatio: 1.778
-[Information] AspectRatioString: 16:9
-[Information] Delay: 200.000
-[Information] Title:
-[Information] Language:
-[Information] LanguageString:
-[Information] Default:
-[Information] DefaultString:
-[Information] Forced:
-[Information] ForcedString:
---[Information] Video
-[Information] ID: 4352
-[Information] StreamOrder: 0-1
-[Information] Format: AAC
-[Information] FormatProfile: LC
-[Information] FormatSettingsSBR:
-[Information] FormatSettingsPS:
-[Information] SamplingRate: 48000
-[Information] SamplingRateString: 48.0 KHz
-[Information] Channels: 2
-[Information] ChannelsString: 2 channels
-[Information] ChannelPositionsString2: 2/0/0
-[Information] BitRateMode: VBR
-[Information] Delay: 200.000
-[Information] Title:
-[Information] Language:
-[Information] LanguageString:
-[Information] Default:
-[Information] DefaultString:
-[Information] Forced:
-[Information] ForcedString:
---[Information] Audio
--[Information] [1/31/2013 3:11:50 PM] Trying to open the file with NicAudio
--[Information] [1/31/2013 3:11:50 PM] Failed opening the file with NicAudio()
--[Information] [1/31/2013 3:11:50 PM] Trying to open the file with BassAudioSource()
--[Information] [1/31/2013 3:11:53 PM] Failed opening the file with BassAudioSource(). File could not be opened!
--[Information] [1/31/2013 3:11:53 PM] Trying to open the file with FFAudioSource()
-[Error] Unhandled error
--[Information] [1/31/2013 3:12:11 PM] Exception message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

[jman98]

Is it just when encoding the audio that it crashes?

To be honest, and as much as I hate to say it, if no solution presents itself you might be better of asking in the MeGUI thread at doom9 as a MeGUI developer or two posts there regularly. They'd be the ones most likely to be able to help.

Try NOT encoding audio with it. MeGUI works fine for me on my Win 7 64 bit PC but I NEVER use it to encode audio. I don't recall it crashing but I have a vague memory of it being really unhappy when trying to encode a file that had audio with it. I don't use it much, but I demux my files and run my video only through File Indexer to get a .dga file which I can feed into MeGUI via AviSynth. I don't find that the scripts it tries to create on its own are very good (they always generate errors quickly), so I just write my own. I'm not saying that using it my way is great, but I don't need to re-encode audio via it as I have better ways to do that. AviSynth is, in my opinion, not the best option anyway for dealing with audio re-encoding.

If you ask on Doom9 it's a real crap shoot whether anyone will care about your problem or not. There's nothing you can do if they just blame you for being stupid instead of trying to actually help you. Who knows? Sometimes you get lucky and they actually try to help.

[smartel]

when i have a problem with megui ,
i usually thrash it and redownload and reinstall it from scratch ,
usually helps

[hello_hello]

If you ask on Doom9 it's a real crap shoot whether anyone will care about your problem or not. There's nothing you can do if they just blame you for being stupid instead of trying to actually help you. Who knows? Sometimes you get lucky and they actually try to help.

One of the MeGUI developers (Zathor) regularly posts and answers questions in the MeGUI bug thread. He's usually pretty helpful. At least he has been for me. He'll get people to upload samples of problem files or log files or debug info and look at the problem. In fact he's usually so active there, the last time he took a week's vacation, there were posters asking if he'd abandoned MeGUI by the time he returned.

Not that I'm much of a fan of doom9 these days.... in fact I've suggested people ask their question at doom9 a couple of times, only for it to result in them being quizzed about the original of the files they're wanting to convert, so I won't do it again. Suggesting someone ask for help in the MeGUI thread being an exception if there's no other alternative, because unfortunately, that's where it is.

[hello_hello]

According to the program, it doesn't even get to encoding the audio. It crashes trying to open any file before it encodes the audio.

Well the way I read both log files it's attempting to open the audio for encoding, stepping through the various decoding methods as each one fails, then crashes when it's FFAudioSource's turn. I did ask about the FFMS count in MeGUI's options in my last post, which was just a guess, but I guess I could try asking about the audio you're trying to encode.

If I'm reading the log file correctly, you're encoding a ts file but are you indexing the file and demuxing the (ac3?) audio stream and encoding it? Have you tried encoding a different type of audio?

I'm still thinking it's an audio encoding problem. Try selecting DirectShow as the audio decoder in the audio encoder setup (assuming you have something like ffdshow installed or the relevant DirectShow decoder). It usually works when nothing else does.