Poor sound when capturing from DV camcorder

[sangey]

I'm new to all this so trying to find out why i am experiencing very poor or no sound at all when capturing from my Panasonic NV-GS11 using Ulead Video Studio.
I've looked at some posts and can't make head nor tail of what has been explained.
The sound is perfect when playing back on the camcorder and on the TV but not when i replay what i have captured.

Thanks

[Richard_G]

How are you capturing? What are you connecting to what?

[hech54]

How are you connecting the camera to the computer?

[sangey]

i have got a lead that plugs into the camcorder with 3 coloured leads and to that a USB plug.
In Ulead studio i am selecting capture whilst tape is playing
hope that makes sense

[sangey]

obviously the USB is connected to the laptop

[hech54]

i have got a lead that plugs into the camcorder with 3 coloured leads and to that a USB plug.
In Ulead studio i am selecting capture whilst tape is playing
hope that makes sense

Yellow, white and red to Yellow, white and red?

[sangey]

yellow white red all connected properly

[pepegot1]

It's time for a new camcorder with a SD memory chip.

[aedipuss]

obviously the USB is connected to the laptop

well obviously you don't have a clue. it's a miniDV cam and needs firewire to capture the tape to computer. usb is for low quality web type video.

[sangey]

your right first attempt at doing this as have 15 tapes to sort out. What is a firewire and how do i get it?

[aedipuss]

firewire is the small 4 pin port on the camera, maybe marked DV? the computer also has to have a firewire(sometimes called i-link, or ieee1394) port, it usually a 6 pin, and you use a 4-6 pin cable. there is no other way to get DVavi tapes to the computer in full quality. if the comp doesn't have firewire it can sometime be added as an accessory card.

[sangey]

Got 4 pin in camcorder and in this lead thingy, but they're both female

[sangey]

also found 6 pin on lappy

[Richard_G]

If it looks like this, that's what you need to be using