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  1. Member
    Join Date
    Aug 2012
    Location
    Montreal, Canada
    Search PM
    Admittedly a ridiculous first post.

    I had wished to move my license for Plural Eyes from one computer to another. Unfortunately, I misunderstood the steps and have accidentally removed the license instead of deactivating it. I had even read that this procedure was not to be used but I thought the warning was referring to a specific field in the License Manager and not the whole process of removing the license.

    The issue is that I am working on an important project this weekend and I absolutely need the software up and running as soon as possible. Is there something that can be done to rectify the situation?

    Thanks.
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  2. aBigMeanie aedipuss's Avatar
    Join Date
    Oct 2005
    Location
    666th portal
    Search Comp PM
    You can use any computer that has internet access to get an Unlocking Key by going to https://www.internetactivation.com. You'll need both the Installation ID and your license key to get the Unlocking Key.
    --
    "a lot of people are better dead" - prisoner KSC2-303
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  3. Member
    Join Date
    Aug 2012
    Location
    Montreal, Canada
    Search PM
    Amazingly they have taken care of the issue... on a weekend day! Nice.
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